25 Veterans Dr
New Britain, CT 06051

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Sales: 860-357-5755

Used Cars: 860-406-6886

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Schaller Honda

Overall Rating:

4.6 (out of 5)

88% recommend this dealer

1069 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Deceitful business practices.

Reviewed by attorneycolonNovember 29, 2025

Deceitful business practices. Not happy at all Your dealer tried to scam me into buying junk upholstery, paint and alloy wheels coverage I absolutely did not authorize or want. I had to confront your team about remedying this issue. You know exactly what your practices are and the fact I'm getting this annoying survey several times is even more frustrating. I will never deal with you again

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I took my 2019 CRV in for work on October 30.

Reviewed by Michael Gripp from West Hartford, CTNovember 21, 2025

I took my 2019 CRV in for work on October 30. The service department showed me a pretty serious rodent infestation that required replacement of the hood insulation. They said they had to ordered. it. It's been three weeks and still no replacement. Try calling them! no one there answers the phone. Apparently, I'm going to drive there to be told nobody knows anything.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Michael, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

It was awesome.

Reviewed by sudhansu8719November 19, 2025

It was awesome. People were very cooperative and helpful. Especially JJ. He was listening to me very patiently and answering to me very politely. Facilities were good and the staffs were well professional. The delivery was on time and paperwork was done very fast. Overall I would rate the experience as best so far for me . If I have to refer someone then it will be definitely schaller honda from my side.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thanks for sharing about your experience with Schaller Honda. We appreciate your business and hope to see you again soon!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Schaller Honda

Schaller Honda has been serving Hartford County since 1977 Located in New Britain Connecticut. Our Award Winning Sales Department is the #1 Ranked Honda Dealership for sales volume and customer satisfaction in our district of Connecticut Dealers. Our experienced Honda sales staff offers a low- pressure no hassle environment that is second to none and has achieved Silver Council of Sales Leadership status.

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