Liberty Honda in Hartford including address, phone, dealer reviews, directions, a map, inventory and more

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71 W Service Rd
Hartford, CT 06120

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Sales Department

Sun 11:00am – 4:00pm
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat 7:00am – 2:00pm

Reviews of Liberty Honda

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

284 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Amazing Customer Service

Reviewed by Andy B from West Hartford, CTJanuary 25, 2021

My wife and I recently purchased a used car for our son from Liberty Honda. After we bought the car, we discovered that the radio and Bluetooth did not work. We contacted the dealership and they were amazing at helping us get the problem fixed. They assured us that they would cover the cost of the repair and they were good to their word. While they couldn’t repair it themselves, once we submitted the bill, they paid it immediately. Amazing customer service and most importantly, they showed integrity and stood behind the car that they sold us.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Andy, thank you for taking the time to leave us a review! We are so glad you and your wife had a good experience working with our team at Liberty Honda, and we will be sure to pass along your kind words. If you ever need anything else, don't hesitate to give us a call or come back and see us again!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

This is the last place.i would purchase a car.

Reviewed by Michael McBride from AlbanyJune 24, 2020

Worse dealer I've ever dealt with. Mike is very very disrespectful.and i was about to spend my hard earn money with these guy's..wat a xxxxing joke

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Michael, as you can imagine, this feedback was unsettling. I expect guests to be treated with kind & professional service and I'm so sorry to hear about what you experienced. I'd like to make sure that your concerns are addressed properly, however, I will need to collect some more information regarding your visit. I am going to look for your information but please consider giving me a call. Thank you, Shaun Woodward - General Sales Manager - 860-241-1411

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

I was shopping for a new car

Reviewed by Chris Livio from GlastonburyMarch 09, 2020

I decided on Honda Civic Coupe. I had spoken to Stephanie and I told her that I wanted her to help with the style and purchase of the auto. This was a simple process and I am very happy with the Sport in Rallye Red. She is very professional as I also found everyone at Liberty Honda to be.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Chris - We are delighted to hear that Stephanie earned your business her professional service. We are also thrilled that you're happy with your Honda Civic Coupe. Congratulations from all of us at Liberty Honda! We appreciate your business and wish you safe driving.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Liberty Honda

Our large inventory and wide selection of models along with competitive pricing allow us to make you a great deal on the Honda of your choice. At Liberty Honda our goal is to assist you in making a confident decision. Our friendly professional staff members are here to answer your questions and listen to your needs. Whether you're shopping for a new or pre-owned vehicle we're here to help with your search. Our well-stocked inventory includes popular Honda models including Civic CR-V and Odyssey. Wherever you live in the Hartford area or if you're driving from Manchester Torrington or beyond we're ready to serve you.

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