1610 S Ben Maddox Way
Visalia, CA 93292

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Used Cars: 559-627-4444

Reviews of Visalia Honda

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

If you have a type r, make sure you take pictures of your

Reviewed by Chris from Terra bella ca December 09, 2023

If you have a type r, make sure you take pictures of your brembo calipers before taking in your cars to have the brakes serviced. I took my 2018 civic type r fk8 in recently to have the brakes and rotors changed, and they left obvious tool makings on my brembo calipers and chipped the paint near the retention pins that hold the pads in. I then told Honda's service manager about it. Long story short, they said my calipers were worn, and they didn't do any damage during the installation of my brake pads and rotors. I understand my car is almost 6 years old, and my calipers are worn, but they didn't have tool makings and paint chipping near the brake pad retention pins when i brought my car in. I've been going to Honda service department for almost 6 years since I bought my fk8 back in 2018 and always check when the work is done and this is the first time I notice tooling on my calipers. But ...hey....they didn't do it. Take lots of close-up pics before dropping it off!!! And inspect with a fine tooth comb when picking it up!!!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

2.0 (out of 5)

All wheel drive light stays on

Reviewed by Ruth Cabral from Visalia caOctober 31, 2022

Have left two messages on record hoping a service person would call back 2012 Honda CR-V awd light stays on. Is this a hazard to continue to drive or not

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

a good day to buy a new car

Reviewed by Honda family from Visalia, Ca.May 12, 2013

We recently bought a 2013 Honda Civic. We took two separate test drives and there was no pressure to buy on the same day. After going to some other dealers and searching the internet for a "fair price" we went back a third time to complete the deal. We offered a price which we felt was very good (based on similar purchases) and it was accepted. No hassles. We even got a reasonable price for our trade in. I would say it took about 2 and a half hours to get everything done. We did a lot of research on fair prices so this would be recommended for going to any dealer. Over all a pleasant experience.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

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