Victory Honda of San Bruno in San Bruno including address, phone, dealer reviews, directions, a map, inventory and more

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345 El Camino Real
San Bruno, CA 94066

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Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun 9:00am – 5:00pm
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 7:00pm

Reviews of Victory Honda of San Bruno

Overall Rating:

2.9 (out of 5)

46% recommend this dealer

22 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

A Bunch of Clowns - Stay Clear of Victory Honda

Reviewed by William from San Francisco, CAMay 26, 2021

A pathetic group of clowns - there is no reason to even talk to these people - they are the worst of the worst. Hard to believe that they are still in business. There are many ethical Honda dealers that care about people and Honda. Victory Honda of San Bruno is not one of them.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Horrible customer service

Reviewed by Jennifer from San Francisco, caMay 11, 2019

By far the worst service I have ever received, nothing wrong with sales people it was the manager for the used car department Kenny noori and Sam. First it started with me test driving the car and looking at it and sam came out and started taking pictures of the car while I was looking at it i was in half his pictures even before test driving it I said I wanted to buy it. Then we ran our credit to start the paperwork and first he needed pay stubs then proof of address then bank statements for direct deposit for three months then this then that. Like I didnt buy 6 cars for you guys in the last few years and I recommend and had Mutiple people come buy cars from you. Kenny kept insisting that I was a month late on my other car payments and I kept telling him NO I was a week and a half late due to moving. I felt like they thought I was lying and it was a problem to sell me the car after a week and a half negotiating driving down to the dealership 4 or 5 times and calling everyday I gave up and just went to another dealership. I even asked to speak to the manager above him and he wouldn't allow me to speak with him. I DO NOT ADVISE ANYONE TO DEAL WITH KENNY OR SAM THEY SHOULD BE FIRED. The most unprofessional, unhelpful, and misinformed managers I have ever dealt with. The manager before him was amazing but they went WAYYYYY down in customer service with these guys. I will not return or recommend this dealership to anyone. VERY DISAPPOINTED IN YOU HONDA YOU LOST A VERY LOYAL CUSTOMER.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

We are very sorry to read this.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Never coming here again !

Reviewed by GMack510 from Bay Area, CAApril 25, 2019

This review is for service. I will have a separate review for when I bought the care. I came in for service because my A/C wasn't blowing cold air. I told the Service Adviser that I had purchased the Car Doc extended warranty. He stated that the repair wouldn't be covered because the A/C is still working, it just isn't blowing cold air... Then it isn't working !! He stated that if the A/C didn't turn on, then then it would be covered. I then asked about the brakes because there was a grinding sound and the rotors were warped. When I bought the car, the Salesman stated that because I got the Car Doc Warranty, oil changes and the brakes would be covered. They said that the brakes are only covered when enrolled in the Car Doc Maintenance Program. They said that is different from the Car Doc Warranty program. I was misinformed. Or they are feeding me BS. They did give me the option to pay for them to look at the A/C and see why the A/C wasn't working but, I declined. It's obvious that it isn't working because the Freon is gone. There is a leak somewhere. My car isn't even 2 years old. I have an old 2003 Pathfinder that is still blowing cold air ! Stay away from this dealership ! You have been warned. Visit at your own risk.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We are very sorry to read this. This is not how we want our clients to feel when working with us at all.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Victory Honda of San Bruno

Need financing on a Honda in the Bay Area region including San Francisco San Mateo or San Jose CA? Our financial specialist at Victory Honda of San Bruno are available to help you today. Even if you have bad credit poor credit bankruptcy or a first time buyer with no credit you can trust Victory Honda of San Bruno to work with you to obtain financing in the Bay Area region of California. With years of experience in securing low rate long-term loans and leases you will get a financing package that suits your needs and will fit your budget. Our team of finance experts will expertly walk you through the entire process. Call us today!

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