Poway Honda

Last week, I took my other car to Poway Honda to be serviced. I did not have an appointment and it was late in the afternoon. I went directly and saw Al, my Service Advisor, and he quickly checked me in. As always, Al and technical staff at Poway Honda service department were excellent in servicing my Honda Accord and I was completely happy and satisfied with their work. Al is always extremely nice, friendly, helpful, knowledgeable, courteous and trust worthy. It is always a pleasure to see and chat with him about the car service needs and other things such as guacamole recipe and gourmet coffee. Al always goes the extra mile to make my visit to Poway Honda service department a pleasant one. Al is simply OUTSTANDING! I waited over there and it took about an hour for the service to be completed including a complementary multi-point inspection and a car wash. The waiting area is clean and comfortable, and drinking water and gourmet coffee are available. They also provide some good snacks. There is a popcorn machine so you can help yourself with warm popcorn as well while waiting. Al texted me when the service was completed, reviewed the bill with me and also checked me out, very efficiently. I Highly recommend Poway Honda service department and dealership to others. Many thanks to Al, Robert for car wash and all Poway Honda service department staff. You all take care and have a wonderful Thanksgiving and Holiday Season!

Last week, I took my car to Poway Honda to be serviced. As always, Marco, my Service Advisor and technical staff at Poway Honda service department were excellent in servicing my Honda Accord and I was completely happy and satisfied with their work. It was really great to see Marco again. I had made an appointment and when I got there, Marco greeted me within minutes. He is always extremely nice, friendly, helpful, knowledgeable, courteous and trust worthy. It is always a pleasure to see and chat with him about the car service needs and other things. So pleasant and friendly! Marco always goes the extra mile to make my visit to Poway Honda service department a pleasant one. Marco, is truly OUTSTANDING! I waited over there and it took about an hour for the service to be completed including a complementary multi-point inspection and a car wash. The waiting area is clean and comfortable, and drinking water and gourmet coffee are available. They also provide some good snacks. There is a popcorn machine so you can help yourself with warm popcorn as well while waiting. I had a chance to say hi to Al (my other great Service Advisor) and Gary in the Sales Department. Marco texted me when the service was completed, reviewed the bill with me and also checked me out, very efficiently. I Highly recommend Poway Honda service department and dealership to others. Many thanks to Marco, Robert for car wash and all Poway Honda service department staff. You all take care and have a wonderful Thanksgiving and Holiday Season!

It was a good experience. Met by a sales associate named Gary Lobel, a very pleasant personality to greet us. Not pushy. Wife and I just wanted to look around but ended up buying a 2025 Honda Ex L. There was no haggling and I like that. Hopefully, the service department is just as pleasant as the sales department.