1766 Embarcadero Rd
Palo Alto, CA 94303
Sales: 650-804-7575
Used Cars: 650-804-7575
Sales Department
| Sun | 10:00am – 6:00pm |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 5:00pm |
| Tue | 8:00am – 5:00pm |
| Wed | 8:00am – 5:00pm |
| Thu | 8:00am – 5:00pm |
| Fri | 8:00am – 5:00pm |
| Sat | 8:00am – 5:00pm |
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Overall Rating:
4.5 (out of 5)
92% recommend this dealer
539 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Made the purchase process relatively painless.
Made the purchase process relatively painless. Accommodated me on short notice and had me out the door in a couple of hours.
Maximum rating = 5
A few months after purchasing a new car at Anderson
A few months after purchasing a new car at Anderson Honda, my wife and daughter went on a road trip, and the car suddenly stopped working. I desperately called the dealership for guidance, but no one was available to help. I asked to speak with the salesperson who sold me the car and was told she was busy and would return my call later, which she never did. I called again a second time and the person I spoke with was very rude, telling me it wasn’t his job to help me and that I should contact Honda directly since the car was still under warranty. Then he hung up on me. I really can't understand why a dealership would treat their customers so poorly, not to mention the fact that a brand new car stopped working, which is alarming in itself. Of course I'd never recommend Anderson Honda to anyone. Instead, if you're considering buying a new car, I strongly recommend to take your business somewhere else that actually values and respects its customers. Buying a car is a big decision, and you deserve better than this.
Maximum rating = 5
Took advantage of my Senior parents, trading a loaded
Took advantage of my Senior parents, trading a loaded Honda Odyssey came in for a battery for a CR-V and selling them enough warranties so that they were getting back less than $300. Selling them the new car before the trade-in offer and not offering vulnerable seniors a cooling off period. General Manager wouldn't call me after I sent him a letter, but rather had an underling call to try to defend the trade in price they gave them ($40k) for a loaded Odyssey with less than $1k miles. Shameful.
Maximum rating = 5
Anderson Honda maintains a commitment to customer service. We strive to provide a large inventory so we can offer you a good choice of cars trucks or SUVs. We know that savng money matters to you so we keep our prices low and competitive. In putting our customers first Anderson Honda puts service first. We work hard to be your best choice in the San Jose area!
At Anderson Honda our goal is to sell the best vehicles at the lowest prices and treat our customers with respect. As a California Honda dealer we believe when you choose Anderson Honda you are making the right choice.
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