1500 Ventura Blvd
Oxnard, CA 93036
Sales: 805-351-3239
Used Cars: 888-240-4811
Sales Department
| Sun | 10:00am – 8:00pm |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 9:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 6:00pm |
| Tue | 8:00am – 6:00pm |
| Wed | 8:00am – 6:00pm |
| Thu | 8:00am – 6:00pm |
| Fri | 8:00am – 6:00pm |
| Sat | 8:00am – 5:00pm |
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Showing the most recent reviews from Cars.com and DealerRater.
I would not recommend buying a used car from this
I would not recommend buying a used car from this dealership. They charged me extra money for "extras" I didn't want. I kept getting a flat until I found out later I had a cracked rim. I showed them all the paperwork from the repairs I had done they showed no concern. After complaining they finally reimbursed some money. The night I got it the tank was low so I had asked for a little gas as a courtesy and they said no. Manager unfriendly and unprofessional. I'm someone who is on disability so I'm limited. Spent $2K+ in repairs in first month. I did like the car but it was a very unpleasant experience with them.
Dealer Response
Hello, It's important to us that customer needs are met to the best of our abilities whenever they allow us a chance to gain their business. Our aim is always to provide first-class customer service, and we seek to prioritize the safety and satisfaction of every guest. Unfortunately, it sounds as though our team fell short of our high standard for client care during and following your pre-owned vehicle purchase. I'd like to speak with you directly to see what we can do to address your concerns and earn back your confidence in our dealership. Please email your preferred contact method and availability to me at masoodzamani@lithia.com, and I will reach out to you as soon as possible. Thank you, Masood Zamani Sales Manager masoodzamani@lithia.com
Maximum rating = 5
Rude,never called back, and sold it to someone else.
Rude,never called back, and sold it to someone else. After running are credit scores. Screwing my girlfriend and I 60 points on are credit scores. Wanted almost 45%down + $2000.00 for the bank. So the sales so called lady. Wanted $10,500.00 down. On a $19,500 2015 Chevrolet Suburban. I will never go to them again. They didn't even know about the Suburban that they were saling. People deserve to be treated better than they treat you. They just want to screw you out of as much money as they can. Or screw your credit for 2 years if they can't.
Dealer Response
James, I regret to hear about your experience with our sales team. We always aim to work with you to come to an agreement on the vehicle you want, and it's unfortunate this was not the case. If you'd like to discuss this further, please contact me directly, thank you. Masood Zamani - Sales Manager - masoodzamani@lithia.com
Maximum rating = 5
False advertising
I saw a 2021 chevy silverado on the DCH website. A Janet Abriz contacted me about the truck because I questioned it's description because it stated it was Turbocharged. Chevy does not make a turbo ls v8. Janet kept emailing me that she verified with sales management that it was. Well drove over their, popped the hood, bone stock chevy ls v8. False advertising.
Dealer Response
Hi John, I would like to apologize for the miscommunication of behalf of our team. I can assure you this was not our intention, and your experience has been shared with our associates in an effort to improve future experiences. In the meantime, I hope you will consider reaching out to me directly as I would appreciate the opportunity to work towards earning back your confidence. 805-973-1000 Joe Montasser General Sales Manager
Maximum rating = 5
We are proud to be the cornerstone dealership as you enter the Oxnard Auto Center. Come in and enjoy our newly renovated dealership with beautiful murals of local beaches and scenery. Under the modern ceilings you will find lit up monitors displaying Honda Dream TV where we can broadcast and congratulate you on your new purchase. Two large spacious customer lounges with free espresso fresh baked cookies and coffee machine. Large pre owned inventory! We are proud to to offer the largest selection of pre owned Certified Hondas in Ventura County. Make us your first stop and give us a chance to earn your business.
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