Car Pros Honda El Monte

This dont deserve any star period! Service department is the worst I've been. had me waited an hour and half on my appointment still no one help until I pressed them hard. This is outrageus service. Went in for oil change and rotating tire. rotating tires was not done for me. Crazy! DO NOT DEAL WITH THEM?

Deceptive Sales Tactics – A Complete Waste of Time I don’t usually write reviews, but I feel compelled to share my experience. I understand that a salesperson’s job is to persuade customers into purchasing a vehicle, often steering them toward a newer model. However, honesty and respect for a customer’s time should be a priority. I clearly informed the salesperson—who I believe was Sam Harb—of the exact vehicle I was looking for and my budget. On Sunday morning, he reached out, claiming that the specific vehicle had just completed its inspection and cleaning. He asked when I could come in, and I provided a time. Upon arrival at the dealership, I was told that the vehicle was actually not available and was immediately pushed toward newer models. This was a blatant bait-and-switch tactic, and I felt completely disrespected. I understand the nature of sales, but lying to get a customer in the door is unacceptable. My time was wasted, and I won’t be returning.

Cảr Pros El Monte provided the most terrible customer service. I was disappointed by its poor customer service and the fee. I was given a cheaper fee at the beginning but I was being charged more at the end when I picked up the car. They charge 3% additional to the bill. The service was poor but expensive compared to other dealers I strongly don’t recommend car pros El Monte to you!!