485 Serramonte Blvd
Daly City, CA 94014

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Sales: 888-880-5545

Used Cars: 888-880-5545

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 6:00pm

Reviews of Honda of Serramonte

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

2460 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Honda of Serramonte is DISHONEST and PREDATORY.

Reviewed by Ginger from Santa Rosa, CADecember 24, 2025

Honda of Serramonte is DISHONEST and PREDATORY. We went in on 12/20/25 to buy a Honda CR-V Hybrid advertised on their website for $23,886, only to be hit with FORCED dealer add-ons after agreeing to purchase. The salesperson, Jeff, flat-out lied, claiming the car didn't have a factory alarm and that we were REQUIRED to pay an additional $1,184 for a dealer installed after market, KARR Alarm plus, $159 for a vague "Road Advantage" he never explained. These dealer add-ons increased the price $1,343, above the advertised price. This was a shady bait & switch tactic. They also tried to give us a predatory interest rate on 8.99% even when we have pristine credit. After rejecting it and saying we could get better through our credit union, they dropped it down to 4.99% through Honda Finance. When we tried to resolve the issue directly with the dealership requesting a refund for the KARR Alarm that we were sold under false pretenses, the dealership has not returned our calls. AVOID this dealership, they are dishonest and will try to take advantage of you. I will be following up with reporting this dealership's practices to the CA Attorney General, the DMV, the Better Business Bureau, and the FTC.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We would like the opportunity to address your concerns. Please reach out to us directly at (855) 983-9852 when you have a chance. Thank you, and we look forward to hearing from you.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Honda of Serramonte is DISHONEST and PREDATORY.

Reviewed by gingerf26December 24, 2025

Honda of Serramonte is DISHONEST and PREDATORY. We went in on 12/20/25 to buy a Honda CR-V Hybrid advertised on their website for $23,886, only to be hit with FORCED dealer add-ons after agreeing to purchase. The salesperson, Jeff, flat-out lied, claiming the car didn't have a factory alarm and that we were REQUIRED to pay an additional $1,184 for a dealer installed after market, KARR Alarm plus, $159 for a vague "Road Advantage" he never explained. These dealer add-ons increased the price $1,343, above the advertised price. This was a shady bait & switch tactic. They also tried to give us a predatory interest rate on 8.99% even when we have pristine credit. When we tried to resolve the issue directly with the dealership requesting a refund for the KARR Alarm that we were sold under false pretenses, the dealership has not returned our calls. AVOID this dealership, they are dishonest and will try to take advantage of you. I will be following up with reporting this dealership's practices to the CA Attorney General, the DMV, the Better Business Bureau, and the FTC.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (855) 983-9852.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Honda of Serramonte is DISHONEST and PREDATORY.

Reviewed by gingerf26December 24, 2025

Honda of Serramonte is DISHONEST and PREDATORY. We went in on 12/20/25 to buy a Honda CR-V Hybrid advertised on their website for $23,886, only to be hit with FORCED dealer add-ons after agreeing to purchase. The salesperson, Jeff, flat-out lied, claiming the car didn't have a factory alarm and that we were REQUIRED to pay an additional $1,184 for a dealer installed after market, KARR Alarm plus, $159 for a vague "Road Advantage" he never explained. These dealer add-ons increased the price $1,343, above the advertised price. This was a shady bait & switch tactic. They also tried to give us a predatory interest rate on 8.99% even when we have pristine credit. When we tried to resolve the issue directly with the dealership requesting a refund for the KARR Alarm that we were sold under false pretenses, the dealership has not returned our calls. AVOID this dealership, they are dishonest and will try to take advantage of you. I will be following up with reporting this dealership's practices to the CA Attorney General, the DMV, the Better Business Bureau, and the FTC.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We appreciate you bringing this experience to our attention. If you are willing, please contact us at (855) 983-9852 so we can work towards a resolution. We look forward to hearing from you.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Honda of Serramonte

Honda of Serramonte is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.

Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Colma California the staff at Honda of Serramonte will help you find the Honda vehicle you want.

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