13270 North Autoshow Avenue
Surprise, AZ 85388

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Sales: 602-483-6236

Used Cars: 602-483-6236

Hours Toggle

Sales Department

Sun 10:00am – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 8:00am – 8:00pm

Service Department

Sun Closed
Mon 6:30am – 6:00pm
Tue 6:30am – 6:00pm
Wed 6:30am – 6:00pm
Thu 6:30am – 6:00pm
Fri 6:30am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Germain Honda of Surprise

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

1241 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Always appears clean and inviting.

Reviewed by GherrerajrDecember 03, 2025

Always appears clean and inviting. The staff is friendly and knowledgable, willing to assist without delay.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I know I can trust my Pilot with the service dept at

Reviewed by sg1harskiDecember 03, 2025

I know I can trust my Pilot with the service dept at Germain. Alfredo Bustamante has always been helpful and knowledgeable, graciously answering all my questions. They aren’t pushy, nor do they try to up-sell me whenever I come in for service.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for choosing to work with us here at Germain. Our team focuses on delivering quality service while keeping your best interest at heart. We look forward to working with you in the future. Best Regards, Sassha Motz General Manager

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great service, friendly sales person and a very

Reviewed by vianeyplascencia.vpDecember 03, 2025

Great service, friendly sales person and a very unstressed experience. Defenetly will recommend to friends and family

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Your overall satisfaction is our top priority. Thank you for choosing Germain for your automotive service needs. Best Regards, Sassha Motz General Manager

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Germain Honda of Surprise

Germain Honda of Surprise is now the 6th Honda dealership owned and operated by the Germain Motor Company. Our team is extremely well versed in the brand and looks forward to helping you get behind the wheel of your next Honda. If you’re in need of routine maintenance, service, or repairs — our team of factory-trained technicians understands your vehicle inside and out. Whether it’s your first Honda or your fifth Honda — you’ll have access to a wealth of knowledge and experience when you visit us at Germain Honda of Surprise.

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