470 W Boutz Rd
Las Cruces, NM 88005

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 8:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 2:00pm

Reviews of Borman Autoplex

Overall Rating:

4.4 (out of 5)

91% recommend this dealer

876 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Braden, Miguel, Luciano, and Jasmine helped me immensely

Reviewed by sandybakkenOctober 25, 2024

Braden, Miguel, Luciano, and Jasmine helped me immensely take care of acquisition of my vehicle values, and to trade-in and trade-up in a newer vehicle. With being previous Ford and Honda owners, and with the availability of new vehicles hard to find at a reasonable price in today’s market and economy. Braden and Miguel especially helped be patient with my situation with the recent passing of my husband Russell. Casa Auto really understood the meaning how important family is and I was hesitant at first to do stuff by myself, but with the help of family, neighbors, and the friendly staff at Casa Auotplex helped every step of the way even if it took a month or two to finalize everything. Thank you again, you have helped this lady greatly making it possible. I appreciate everyone involved. Outstanding service! Very supportive, and made me feel comfortable in making the decision was the right one.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Sandy, Thank you so much for choosing Casa Autoplex! Please let Braden, Miguel, Jasmine, and Luciano know if we can be of any more assistance.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

David and Braden helped me and Bob immensely to trade-in

Reviewed by iamrosestreetOctober 22, 2024

David and Braden helped me and Bob immensely to trade-in our leased Honda Accord Hybrid to a new Mazda sedan purchase. Their attentiveness, friendliness, and overall excellent knowledge helping me zero in what I really want made me decide sooner than later what was best for me in my situation. Their tenacity and eagerness to assist me with genuine interest made the overall experience beneficial and memorable. Thank you to them making the sales process most professional and no nonsense in what really mattered for me and my family. Miguel with Robert, and their management team should be proud of another satisfied customer. Thank you.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

We took our Odyssey several times for repairs.

Reviewed by FormerhondaownerOctober 15, 2024

We took our Odyssey several times for repairs. Despite fixing several things and spending thousands of dollars, the problem was never fixed. After one of the repairs, we had to go back so they could put the parts back in that were left in the cargo area of the car. The warning lights that were repaired came on hours before we planned on trading in the vehicle. I stopped by to see what they could do. They said they would try to work with us in refunding the money we spent for repairs, but never even looked at the vehicle. Now they are lying and saying we wouldn't allow them to, and are refusing to make their mistakes right. I recommend staying away at all costs if you value your vehicle and money.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Borman Autoplex

Casa Autoplex of Las Cruces automotive dealership covers over 20 acres of vehicles. When we first opened our doors in 1986 we founded our company on the principle that treating the customer with care is the key to any successful dealership. Since then we have worked hard to make the customer satisfaction the primary focus of our business.

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