A member of the Cars.com family
A member of the Cars.com family
Sales: 888-865-0684
Used Cars: 877-268-7282
Sales Department
| Sun | 11:00am – 5:00pm |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | 9:00am – 4:00pm |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 7:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Manassas, VA that carry Honda, GMC, Buick
Overall Rating:
4.3 (out of 5)
83% recommend this dealer
77 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Trash
Worst dealership ever. Trade a vehicle in over 2 weeks ago. For a $100,000 suv. Then these dummies forget to pay off the vehicle that was traded in. So now it hit my credit cause some idiot worker can't do their job. Will be leaving this on every site Daily. An once it hits my credit. We will be contacting a lawyer for any issues caused to my credit
Dealer Response
We acknowledge your review and are currently looking into the events you’ve detailed.
Maximum rating = 5
GMC Koons of Manassas
Koons of Manassas always provides top notch service and experience for us. Jaime on the GMC side is great to work with and provides excellent service.
Dealer Response
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! All the best, The Joyce Koons Buick GMC Team
Maximum rating = 5
False Advertising
They advertised a new car on the website for its MSRP. However, they are charging an "adjusted market value" fee of $20,000. Yes that number is correct. They want nearly $70K for a Civic. To be fair, other Honda Dealers are gouging the public on this vehicle as well, but the other dealerships at least have the decency to state on the website that they intend to rob you. Not so with Joyce Koons. I would recommend that you take your business elsewhere.
Dealer Response
Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. We would like the opportunity to speak with you to work on resolving this issue. Please contact us at your earliest convenience. All the best, The Joyce Koons Buick GMC Team
Maximum rating = 5
Conveniently located off Interstate 66 Exit 47A (West bound) or Exit 47 (East bound).
Over 10 acres of inventory
State of the Art Facilities
Complimentary Loaner vehicles for Service customers.
Free WiFi during service visits
Car Wash with any paid service
State of the art collision center
Local shuttle service
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