Driver's Village in Cicero including address, phone, dealer reviews, directions, a map, inventory and more

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5885 E Circle Dr
Cicero, NY 13039

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Sales: 315-849-0246

Used Cars: 315-849-0338

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Driver's Village

Overall Rating:

3.2 (out of 5)

52% recommend this dealer

149 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Being lied to about financing

Reviewed by Donna white from SyracuseDecember 31, 2021

I just did a financing Burdick in driver's village and was told I approved for financing. And this was online. Then I had to call the sales person back they didn't have the common Curtisy to call me back to tell I wasn't approved. I'm totally disgusted. I can't believe the system lies. Congratulations. You guys are liars. And your sales people can't call me back. What cause your not not making a sale. I feel like I was lied to.i got 2 Congratulations. If anyone asks if they should go there I would tell them. Heck no. They are liars and there customer service socks.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Thank you for taking the time to share your recent experience at Burdick Chevrolet Buick & GMC. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Ryan Meek - ryan.meek@driversvillage.com

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Very Pleased!

Reviewed by David from New Woodstock, NYNovember 19, 2021

So sorry to hear about some of the negative reviews. My experience was totally different. I bought a used Jeep Patriot from the pre-owned warehouse. Kassie was my sales rep and a delight to work with. Service oriented through and through. The purchase was painless and I am absolutely delighted with the vehicle. I will gladly do business with Drivers Village in the future. David

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Ryan Meek - ryan.meek@driversvillage.com

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great experience, Great salesman

Reviewed by Christine from Liverpool, NYOctober 06, 2021

I came to Driver’s Village looking for a pre-owned car. I was greeted by Shakim, he showed me around and we found great options in my price range. He was a huge help- very informed, very trustworthy, & also very thorough, which I greatly appreciated! And within a few short days I was driving my new (pre-owned) car out of the parking lot! The salesman Shakim made it a quick & easy process. I can’t thank him enough! Also I love the Nissan Sentra that I purchased!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Ryan Meek - ryan.meek@driversvillage.com

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Driver's Village

Driver's Village is the largest automotive group in central NY with 21 new car franchises and over 60 years in the automotive business. Driver's Village is Located at the crossroads of I-81 and I-481 on Circle Drive in Cicero Drivers Village serves the automotive needs of Central New Yorkers with 21 new car franchises and over 700 hundred pre-owned vehicles. Shopping for an automobile is easy and convenient with 12 dealerships located under one roof.

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