Richardson Motors in Dubuque including address, phone, dealer reviews, directions, a map, inventory and more

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5400 Westside Drive
Dubuque, IA 52003

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Sales: 563-239-2187

Used Cars: 563-239-2190

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00am
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00am
Sat Closed

Reviews of Richardson Motors

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.9 (out of 5)

245 out of 248 people said they would recommend this dealer

1 (out of 5)

After sales sucks!

Reviewed by Skyhawk.23 in Dubuque, iowaFebruary 12, 2019

After a week we got our car, they charged us for remote battery replacement and broken wiper. We are still on warranty so why charged us. Made several calls both for the sales guy and services but they just ignored us... i think social media is the place to vent this kind of treatment. Very disappointed.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

2018 CRV

Reviewed by Linda Palzkill in LINDENJanuary 09, 2019

Darren was our salesman and he was great. He did a great job explaining all the features of my new CRV and I love it! I would definitely recommend Richardson Motors to anyone looking for a new vehicle.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 4

Maximum rating = 5

5 (out of 5)

Best Experience Purchasing a Vehicle... Ever.

Reviewed by AH Wisconsin in Southwest WisconsinMay 18, 2016

I purchased a used 2007 Nissan Titan from Diane Noble. What can I say, she was the best! I was given a great, fair price on my trade in. We had our two young daughters with us and the staff was very accommodating to their needs. I know car shopping with young children is not ideal! Brian/Bryan in the financing department was quick and gave us a great rate in a short amount of time. I would guess we were in and out on this sale in about 1.5 hours. Diane is a fantastic salesperson and helped us make a sound, fair, informed purchase on our truck. Best of all, she wasn't like any salesperson we had ever dealt with - no pressure, no low-balling mind games, just authenticity! Look her up for your next purchase! The detailing department did a great job cleaning up my new ride and I have nothing but great things to say about Richardson Motors and Diane.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Richardson Motors

Richardson Motors is a family owned and operated GMC, Buick, Cadillac, and Honda new and used vehicle dealer and service center. We have proudly served the Dubuque and surrounding communities for over 50 years.

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