BMW of Madison

Excellent customer service from sales, business and management personnel. Michael Dennis went the extra mile with special help after the purchase was complete.

I bought a car & reached out after about a Black Msport wheel that was welded over the crack. They did not disclose this damage before sale. I reached out & was told to watch out for pot holes by Jay. They made sure to let me know it’s not illegal to sell used cars with cracked wheels, welded for a temporary fix & they will not tell you & say they don’t have to….. PAY FOR AN INSPECTION. Use my mistake to save your self +$900 at the minimum….

I was sold a beautiful 750i, I was told it was in great shape with a normal amount of wear & tear & rock chips. That is all good, no issues, used car, I GET IT. But now after 3 months of adding air every few days & only 2,000 miles put on. I brought it to Alloy Wheel Company who just sent me a photo of my front passenger wheel that has broken weld covering a crack in the wheel. THIS CAR WAS NOT SAFE TO DRIVE, NOT SAFE TO BUY. MY WIFE IS 32 WEEKS PREGNANT & THANK GOODNESS THE WELD HASNT GIVEN OUT YET. How does this pass a BMW store? I didn't shop at some hole in the wall place, I went to Madison BMW. I am not happy with my experience. How did it not leak air sitting on a show floor for 6 months. But I have to add air every 3 days..... I WOULD PAY TO GET USED CARS INSPECTED BY A REPUBLE SHOP BEFORE DOING BUSINESS WITH MADISON BMW.