Casey BMW

I worked with Kellen over the course of about 6 weeks as I explored the different BMW options, trying to figure out if I wanted to purchase another sedan or upgrade to an SUV. He kept me updated as new models and colorways arrived on the lot. Throughout the entire process he was incredibly patient, knowledgeable and extremely helpful from test drive to the end of the transaction. His customer-focused, no pressure approach was much appreciated. Highly recommend him as your sales rep, you won’t be disappointed!

I was incredibly impressed by AJ, during my recent visit. He handled multiple duties, from answering telephonic questions and confirming scheduled appointments with other customers. Upon my checkout service, I asked him to confirm the tire pressure checks and ensure the sensor was reset. Not once did AJ say "wait and I'll contact the service department." His dedication to customer service while multitasking administrative that required attention to detail and timeliness definitely stood out. He's consistent and makes it a practice to go beyond 100% and ensure every customer is satisfied. AJ will deliver outstanding customer service with a smile and very strong work ethics.

Ordered car from the factory. Arrived within a month. Excellent service so far. I wish I could negotiate more, hopefully next time I'll get a better deal.