12100 Midlothian Turnpike
Midlothian, VA 23113

Get Directions

Sales: 855-314-1742

Used Cars: 855-331-3637

Hours Toggle

Sales Department

Sun 9:00am – 6:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun 7:00am – 5:00pm
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:00am – 5:00pm

Reviews of Richmond BMW Midlothian

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

796 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent service, provided by Rebecca Kunz.

Reviewed by JwakilpoorDecember 10, 2025

Excellent service, provided by Rebecca Kunz. Clear communication in what the car needs and she got it done on time.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The team at RIchmond BMW Midlothian always provide

Reviewed by RonDecember 08, 2025

The team at RIchmond BMW Midlothian always provide quality service. A special shout out to Bilaji. He is an excellent salesman and works to find you the vehicle. I always enjoy my car buying experiences with the entire team.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Anneliese was a pleasure to work with throughout the

Reviewed by Gregory Vesey from Forest, VirginiaDecember 06, 2025

Anneliese was a pleasure to work with throughout the process. The wiring of cash appeared to confuse the accounting department but it worked out well.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Richmond BMW Midlothian

Richmond BMW Midlothian has Customer Preferred Selling. Customer Preferred is a completely transparent customer centered approach to buying a new BMW or pre-owned vehicle. Our Best Price Everyday and Every time upfront. That's Customer Preferred. Every vehicle in our new and pre-owned inventories has already been marked down with a highly competitive low price. Our vehicles are priced to sell...not negotiate. Everyone gets the same great low price. Our salespeople are non commission. They are paid a salary with a volume bonus. Therefore they can be your complete advocate to ensure you buy a vehicle that best fits your needs and budget.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top