12100 Midlothian Turnpike
Midlothian, VA 23113

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Sales: 855-314-1742

Used Cars: 855-331-3637

Hours Toggle

Sales Department

Sun 9:00am – 6:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun 7:00am – 5:00pm
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:00am – 5:00pm

Reviews of Richmond BMW Midlothian

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

794 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Anneliese was a pleasure to work with throughout the

Reviewed by Gregory Vesey from Forest, VirginiaDecember 06, 2025

Anneliese was a pleasure to work with throughout the process. The wiring of cash appeared to confuse the accounting department but it worked out well.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

Great job for serving my car timely.

Reviewed by Meloni Alexander from Richmond, VADecember 05, 2025

Great job for serving my car timely. And a big special thank you for the tech that washed my car and cleaned my interior mats. That service helped with the overly expensive repair services?ie: $200 for one filter. Thanks

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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Maximum rating = 5

5.0 (out of 5)

Went to dealership knowing exactly what I wanted.

Reviewed by Robert Walker from Richmond, VADecember 01, 2025

Went to dealership knowing exactly what I wanted. Alex and his team took great care of me. I will only use this BMW dealership. Highly recommended.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi, thank you for taking the time to rate us! You really made our day today.

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Maximum rating = 5

About Richmond BMW Midlothian

Richmond BMW Midlothian has Customer Preferred Selling. Customer Preferred is a completely transparent customer centered approach to buying a new BMW or pre-owned vehicle. Our Best Price Everyday and Every time upfront. That's Customer Preferred. Every vehicle in our new and pre-owned inventories has already been marked down with a highly competitive low price. Our vehicles are priced to sell...not negotiate. Everyone gets the same great low price. Our salespeople are non commission. They are paid a salary with a volume bonus. Therefore they can be your complete advocate to ensure you buy a vehicle that best fits your needs and budget.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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