Richmond BMW Midlothian

BMW New Car Dealership in Midlothian, VA

12100 Midlothian Turnpike
Midlothian, VA 23113

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Sales: 855-314-1742

Used Cars: 855-331-3637

Hours Toggle

Sales Department

Sun 9:00am – 6:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun 7:00am – 5:00pm
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:00am – 5:00pm
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Reviews of Richmond BMW Midlothian

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

801 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I’ve been working with Scot for many years.

Reviewed by ChinsukDecember 30, 2025

I’ve been working with Scot for many years. Very helpful and very nice to work with. Thank you!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Efficient and quick process for an out of state purchase,

Reviewed by VR27December 16, 2025

Efficient and quick process for an out of state purchase, finding solutions for all requests.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

After trying to fix my 2018 M2 driver?

Reviewed by Bruce Sussman from Richmond, VaDecember 16, 2025

After trying to fix my 2018 M2 driver?s seat by another I happily brought my car in to your dealership. My problem was diagnosed and remedied in short order. Everyone was very professional with a smile on their face. I am a customer for now on.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thanks for the great rating! We are always happy to help!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Richmond BMW Midlothian

Richmond BMW Midlothian has Customer Preferred Selling. Customer Preferred is a completely transparent customer centered approach to buying a new BMW or pre-owned vehicle. Our Best Price Everyday and Every time upfront. That's Customer Preferred. Every vehicle in our new and pre-owned inventories has already been marked down with a highly competitive low price. Our vehicles are priced to sell...not negotiate. Everyone gets the same great low price. Our salespeople are non commission. They are paid a salary with a volume bonus. Therefore they can be your complete advocate to ensure you buy a vehicle that best fits your needs and budget.

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  • No cost, no-hassle negotiation

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Want more details on BMW vehicles?

BMW

228 Gran Coupe, 230, 330, 430, 530, 740, 760, X1, X2, X3, X5, X5 PHEV, X7, i4 Gran Coupe, i5
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