499 S Pickett St
Alexandria, VA 22304

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Sales Department

Sun 12:00pm – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun 10:00am – 6:00pm
Mon 7:00am – 9:00pm
Tue 7:00am – 9:00pm
Wed 7:00am – 9:00pm
Thu 7:00am – 9:00pm
Fri 7:00am – 9:00pm
Sat 8:00am – 7:00pm

Reviews of BMW of Alexandria

Overall Rating:

4 (out of 5)

82% recommend this dealer

655 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had a great experience at this dealership when looking

Reviewed by Will from Alexandria October 12, 2025

I had a great experience at this dealership when looking for a new car. Went window shopping and ended up leaving with a great deal on a new car. Krishma Fahim helped me narrow down on a car I wanted and provided multiple pricing options to fit my needs. She was also very knowledgeable about the different cars, and was very personable the entire time. Even when at the last minute I decided I wanted a different color for the car, she went the extra mile to make sure I was able to get it. I highly recommend this BMW of Alexandria and working with Krishma.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you so much for sharing your experience! We’re delighted to hear that Krishma helped make your car-buying process smooth and enjoyable. It’s wonderful that she went the extra mile to ensure you got exactly what you wanted. We truly appreciate your recommendation and hope you enjoy every drive in your new BMW!

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Maximum rating = 5

5.0 (out of 5)

Mike smith and Matt (customer service manager) made sure

Reviewed by Jennifer warren from Alexandria, Virginia October 11, 2025

Mike smith and Matt (customer service manager) made sure that the experience went really well. There was an initial glitch with my confirmed appointment - but the team above were both honest and great at making me feel a priority. The situation was resolved to my total satisfaction with little impact other than feeling more valued as a service client. It was great team work that followed through to my driving out of the dealership.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for sharing your experience! We’re glad to hear that Mike and Matt provided honest, attentive service and ensured everything was resolved to your satisfaction. It’s wonderful that their teamwork turned things around and made you feel valued. We look forward to serving you again!

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Maximum rating = 5

5.0 (out of 5)

Great service advisor, will always use BMW of Alexandria

Reviewed by KaJuan Butler from Alexandria, VAOctober 09, 2025

Great service advisor, will always use BMW of Alexandria for maintenance due to great customer service.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for sharing your experience! We’re thrilled to hear that KaJuan provided excellent service. We look forward to continuing to take care of your BMW and appreciate your loyalty!

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Maximum rating = 5

About BMW of Alexandria

Welcome to BMW of Alexandria-Arlington! Whether you're shopping for a new BMW a preowned car/truck ordering parts need service on your current vehicle our experienced professionals will be happy to assist you. We are a locally owned business that provides our customers with a comfortable pleasant buying experience without pressure. Our positive reputation in the community ability to speak 10 languages and high customer satisfaction ratings set us apart from the competition.So visit your friendly neighborhood dealer for superior products and quality services. We look forward to seeing you soon.

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