BMW of Wichita Falls

Jon did an amazing job and made me feel like I had so many options. He worked to find me the exact vehicle I wanted. Great overall experience with everyone on staff!

I worked the majority of the day remotely talking to Jason Hobbs to come to agreement of buying a 2015 Maserati. for an advertised price on carguru for $25,362.00. @ 3:01 pm I agreed to price and offered to pay a deposit and have my Bank wire the money. He said he would get started on the paperwork and asked me to send him my drivers lic and proof of insurance and email address. I sent it over to Jason and was told he would finish the deal. I waited for the paperwork to give to my bank. Hours passed and I noticed the dealership changed the price of the car on the carguru site by raising it to 25,733.00 and I called the internet manager at the dealership @ 5:15 pm. She told me Jason had the folder for the car and the finance dept was waiting for the folder from Jason before they could send me the paperwork for the Bank. I received a text at 7:11 from Jason saying the car was sold to a lady who had applied for financing from a previous time. I was informed the car was not for sale. Jason asked me to add it to my insurance and send over the driver's license while in the background changing the price of the car and given me the run around. I find this highly unethical and immorally corrupt. Any Manager, or sales rep that would go back on their word in order to make a few dollars has no place in a dealership selling Mercedes and Maserati

This was absolutely the best car buying experience! Chris Emery and everyone at BMW was the absolute best and went above and beyond with the entire process.