2401 W SW Loop 323
Tyler, TX 75701
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 3:00pm |
See all dealerships near Tyler, TX that carry BMW
Overall Rating:
3.9 (out of 5)
92% recommend this dealer
98 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Update on my previous review.
Update on my previous review. Thank you Jim for the conversation. Jim and his team were great is setting up my deal. They were very quick to respond and gave me a fair deal. Yes, I didn’t have the best of experiences the night of delivery. Things could’ve been handled differently on both ends. At the end I love the car and I’m happy with the deal. Most of all I appreciate Jim picking up the phone and having a conversation with me. Thank you sir!
Maximum rating = 5
Future buyers, please beware of their customer service.
Future buyers, please beware of their customer service. I had been in contact with one of their sales guys for two days. Things were going good. We got to a good price where I felt comfortable driving 3 hours to see the car and complete the deal. From the minute I got there I felt rushed. Sign here and here and get you out. The minute I question any part of the deal and wanted to inquire about their maintenance packages. Things turned south. How dare I question or have doubts of the deal. I should be able to inquire about every part of the deal. I’m the one paying money. I would say find another BMW dealership. Plenty out there! Protect your customer rights.
Dealer Response
Fabian- we know you recently spoke to our Owner and we're thrilled things worked out. We appreciate you connecting and genuinely appreciate your business! Have a great day and Happy New Year!
Maximum rating = 5
Came to this place on December 11th 2024 for a gas cover
Came to this place on December 11th 2024 for a gas cover gasket issue! Total was 2,500 didn’t even last a week! Turns out they left the cover off! Then took it back to the place left it there for 3 weeks didn’t receive a rental car! Got the car back January 10th 2025. Car broke down February 13th 2025 motor is destroyed! No good customer service! They messed my vehicle up! Probably will have to get a new vehicle! Called them and they didn’t even tell me that there was metal shavings in my oil when they did the oil change! NEVER COMING BACK TO THIS PLACE OF BUSINESS! DON’T TAKE TOUR VEHICLE HERE FOR SERVICE YOUR VEHICLE WILL NEVER BE THE SAME!
Maximum rating = 5
At BMW of Tyler, we’re dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the BMW of your dreams in your driveway, on your terms.
When you’re ready to return to our Tyler dealership for regular car service and maintenance, we’ll be ready to perform whatever work your vehicle requires. And when you’re in the market for auto parts, we’re ready to assist in whatever D-I-Y projects you have going on under the hood of your car.
Finally, after a few years on the road, when you’re ready to start the process up again, you’ll walk right back through those doors to have a few familiar faces help you out.
Find out what your used car is worth with our appraisal tool.