BMW of Pharr

Estoy muy enojada.no vuelvo a ir a esa agencia. Me hecharon mentiras. La vendedora gigi es una mentirosa. Me cambiaron mi carro premium por uno basico.me subio el precio y usaron mi gap para enganche sin preguntarme. Yo tenia el 3% y me subio a 9%. Me vieron sola y se aprobecharon de mi.

I bought my BMW in Houston and have it serviced there. The SALES agents for when you have to get an oil change ect. Are extremely aggressive. I was always explained the processes and put at ease by Olivia (no longer there) then Ana (no longer there) the men that work there are short and create a ton of up sales and when you don’t agree they get passive aggressive and threaten you with a hundred scenarios on how you’re “in danger” the scare tactics and talking down to customers with vehicles that cost under 45k is a living nightmare Yes I’ve seen them open doors and greet and take calls from the higher end clients

Had to travel a long way to pickup my new car the service was excellent and the salesman were great, most of the business end was handled over my cell phone,all in all Avery pleasant experience