17730 North Freeway
Houston, TX 77090

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Sales: 866-736-1646

Used Cars: 888-695-2116

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Reviews of BMW of Houston North

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

1964 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I rarely leave a review, but Hacknet Credit Specialist

Reviewed by Wayne LeCoyNovember 02, 2024

I rarely leave a review, but Hacknet Credit Specialist and his team fully deserve it. I had a late payment posted on my credit from Credit One bank after 5 months of my account being closed with them and the balance being fully paid off. I contacted their customer service, wrote them letters and e-mails, and for months struggled to get my credit fix. I engaged HackNet and his team to fix this issue and to my amazement they were able to get this issue resolved with Credit One in less than two weeks including my Amex credit card all the late payment resolved. His company and his team are by far the best in fixing credit and I will certainly highly recommend them to all of my colleagues and friends. I really love the fact that he invests his resources to maintain customer relationships for a long time. You can get in touch with him via email Hacknet567@gmail.com

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

My service advisor, Hamza Ahmad, was excellent today.

Reviewed by Ralph BrileyNovember 02, 2024

My service advisor, Hamza Ahmad, was excellent today. First, due to personal commitments, I requested that my appointment scheduled for next week be rescheduled. Without any hesitation, he was able to accommodate my request today. Next, when I arrived as scheduled, my car was immediately attended to. The protected time estimate for my annual maintenance was spot on. The technicians and Hamza ensured my vehicle received the expected attention and thoroughness. Hamza and his support team were very pleasant, punctual, and professional throughout the full process. Their communications throughout my entire appointment were succinct, timely, and thorough. I would highly recommend the BMW of Houston North Service Team and Sales Team.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great car, great sales person - Mike.

Reviewed by sangramOctober 31, 2024

Great car, great sales person - Mike.. he listened… the finance process was also fast.. it would have been much better if the interest rate would have been lower

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hello Sangram, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests, and we look forward to your next visit!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About BMW of Houston North

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

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