17730 North Freeway
Houston, TX 77090
Sales: 866-736-1646
Used Cars: 888-695-2116
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 7:00pm |
See all dealerships near Houston, TX that carry BMW
Overall Rating:
4.8 (out of 5)
92% recommend this dealer
2192 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Everyone was friendly from the time the truck was dropped
Everyone was friendly from the time the truck was dropped off to me picking it up and they gave us updates on everything that was done
Maximum rating = 5
I recently had my vehicle in for extensive service from
I recently had my vehicle in for extensive service from September 6th through November 21st, and I want to share feedback on the experience — specifically regarding Victor Nikitenko. To be candid, I wasn’t the easiest customer during this stretch. My work schedule was out of control, and I didn’t communicate with Victor the way I should have. That understandably created some frustration and a few blunt exchanges along the way. I’m not upset about it — if anything, I appreciate that he stayed straightforward with me. Despite the communication challenges, Victor made sure that the $8,150 worth of work was done correctly and thoroughly. The car came back in excellent condition, and that’s ultimately what matters most. He stayed on top of the process, kept the repairs moving, and ensured the job was done right. Overall, Victor delivered solid service, even in a situation where I wasn’t as responsive as I should have been. Please make sure he knows his effort and attention to detail are appreciated.
Dealer Response
Hi Dennis, thank you for your kind review; we are happy to pass along your comments to Victor here at BMW of Houston North! Feel free to reach out to us if you need anything. Have a wonderful day.
Maximum rating = 5
Service was good.
Service was good. Very responsive. Did not like fee of $275 for a tow or not being able to return the car to me.
Dealer Response
Hello, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
Maximum rating = 5
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.
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