17730 North Freeway
Houston, TX 77090

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Sales: 866-736-1646

Used Cars: 888-695-2116

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Reviews of BMW of Houston North

Overall Rating:

4.8 (out of 5)

92% recommend this dealer

2192 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Everyone was friendly from the time the truck was dropped

Reviewed by Latosha Fields from Houston,TXNovember 24, 2025

Everyone was friendly from the time the truck was dropped off to me picking it up and they gave us updates on everything that was done

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I recently had my vehicle in for extensive service from

Reviewed by DennisNovember 22, 2025

I recently had my vehicle in for extensive service from September 6th through November 21st, and I want to share feedback on the experience — specifically regarding Victor Nikitenko. To be candid, I wasn’t the easiest customer during this stretch. My work schedule was out of control, and I didn’t communicate with Victor the way I should have. That understandably created some frustration and a few blunt exchanges along the way. I’m not upset about it — if anything, I appreciate that he stayed straightforward with me. Despite the communication challenges, Victor made sure that the $8,150 worth of work was done correctly and thoroughly. The car came back in excellent condition, and that’s ultimately what matters most. He stayed on top of the process, kept the repairs moving, and ensured the job was done right. Overall, Victor delivered solid service, even in a situation where I wasn’t as responsive as I should have been. Please make sure he knows his effort and attention to detail are appreciated.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi Dennis, thank you for your kind review; we are happy to pass along your comments to Victor here at BMW of Houston North! Feel free to reach out to us if you need anything. Have a wonderful day.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Service was good.

Reviewed by littlelawofficeNovember 19, 2025

Service was good. Very responsive. Did not like fee of $275 for a tow or not being able to return the car to me.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hello, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About BMW of Houston North

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

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