BMW of The Woodlands in Conroe including address, phone, dealer reviews, directions, a map, inventory and more

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17830 I-45
Conroe, TX 77384

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Sales: 936-776-3660

Used Cars: 936-776-3625

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of BMW of The Woodlands

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

869 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

BMW Woodlands Service 7/19

Reviewed by J S from The Woodlands, TXJuly 25, 2022

Joseph Wolf was excellent in managing the service. Easy going and engaging.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

BMW Woodlands - Service center

Reviewed by Elizabeth Brewer from Houston, TXJuly 24, 2022

Always a great experience - Honza is the best ! They are always thorough and take care of our whole family

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

4.0 (out of 5)

X5 Maintenance

Reviewed by Marette Gibb from The Woodlands, TXJuly 23, 2022

I would have given 5 stars had it not been for the initial visit and the prior experience when my old BMW had issues. I went in for a routine oil change that BMW called me to schedule, but the actual appointment was never put into the system from what I understand. They still let me drop-off my X5 while I left to go out of the country, and suggested I also get new tires. The tires I wanted were not in until September, so the sales manager arranged for Pirelli tires instead to be put on. When I returned from my vacation, I scheduled to have the tires changed and while the process did not go as planned, the service manager made sure I had someone to get me to work and pick me up. I think the location has a bit to improve on with customer service because when I bought my car, that was also not the best experience. BMW's are my favorite auto manufacturer, but I do expect the experience to be consistent across all team members. It's not cheap having a BMW so I would expect the person helping me spend my money on maintenance to have a smile on their face and not act like I am an inconvenience. Huge thank you though for getting it done, driving me around town, and addressing the issue!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 4

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About BMW of The Woodlands

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

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