7011 McNeil Drive
Austin, TX 78729

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of BMW of Austin

Overall Rating:

4.6 (out of 5)

95% recommend this dealer

1230 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Mike H did a great job making sure we order the right

Reviewed by daveOctober 28, 2024

Mike H did a great job making sure we order the right BMW. Excellent in evereay

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Great to hear! Thanks for choosing BMW of Austin.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Mike Hanaway is great to work with and so the entire BMW

Reviewed by ahmedismeOctober 23, 2024

Mike Hanaway is great to work with and so the entire BMW of Austin team. Highly recommend.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for the recommendation. BMW of Austin genuinely appreciates your kind words about our team.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Excellent experience for the 3rd time at this Dealership.

Reviewed by amohandas67October 16, 2024

Excellent experience for the 3rd time at this Dealership. Well stocked, clean, knowledgeable staff and welcoming.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

BMW of Austin appreciates your kind words and continued business. We're pleased you had a great experience again with our team.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About BMW of Austin

Through a dedication to customer service at BMW of Austin we achieved the highest ranking in the nation for customer service and received the "BMW Center of Excellence Award" the highest award given in customer satisfaction by BMW NA. What does this mean to you as a BMW of Austin customer? A buying process and an ownership experience that is second to none. Please feel free to come by the dealership so that we can get to know you and you can experience our friendly sales and service staff first-hand. We take your purchase of a new or pre-owned BMW very seriously and we look forward to building strong relationships with all of you.

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