A member of the Cars.com family
A member of the Cars.com family
7011 McNeil Drive
Austin, TX 78729
Sales Department
| Sun | Closed |
| Mon | 8:30am – 7:00pm |
| Tue | 8:30am – 7:00pm |
| Wed | 8:30am – 7:00pm |
| Thu | 8:30am – 7:00pm |
| Fri | 8:30am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 3:00pm |
See all dealerships near Austin, TX that carry BMW
Overall Rating:
4.8 (out of 5)
96% recommend this dealer
1188 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
We recently purchased a vehicle from BMW Austin.
We recently purchased a vehicle from BMW Austin. A great experience working with Mike Hanaway! He's professional, kind, and has an impeccable service for his customers. Thank you!!
Dealer Response
Kim, thank you for your great review. We are thrilled to learn our Sales Team was professional and kind while providing an impeccable dealership experience. Congratulations on your new vehicle. Please don't hesitate to reach out to us at BMW of Austin if we can be of any further assistance.
Maximum rating = 5
Always pleased with my service at this shop.
Always pleased with my service at this shop. Recently brought the car in for breaks. Charles was transparent that he was quoting me for rotors because I'll likely need them and he didn't want the price quote to be off. Picking up the loaner was a breeze. And they were texting me at 8AM next business day to let me know how the repair was going. Great service.
Dealer Response
Hello Brad, and thank you for choosing BMW of Austin for your service needs. We're delighted to know that our Service Team was able to accurately diagnose your vehicle and keep you up to date during the process. We appreciate your business.
Maximum rating = 5
Mike Hanaway is fantastic.
Mike Hanaway is fantastic. Great customer service, experienced professional, and an overall great person to work with during my BMW shopping journey.
Dealer Response
Thank you for sharing your review, Carlos. We are pleased to learn that you had a great experience working with our Sales Team. We look forward to seeing you in the future here at BMW of Austin.
Maximum rating = 5
Through a dedication to customer service at BMW of Austin we achieved the highest ranking in the nation for customer service and received the "BMW Center of Excellence Award" the highest award given in customer satisfaction by BMW NA. What does this mean to you as a BMW of Austin customer? A buying process and an ownership experience that is second to none. Please feel free to come by the dealership so that we can get to know you and you can experience our friendly sales and service staff first-hand. We take your purchase of a new or pre-owned BMW very seriously and we look forward to building strong relationships with all of you.
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