7011 McNeil Drive
Austin, TX 78729

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Sales: 855-444-4844

Used Cars: 866-949-6963

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of BMW of Austin

Overall Rating:

4.6 (out of 5)

95% recommend this dealer

1248 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Just purchased our 2nd X7 from Mike Hanaway.

Reviewed by menilesNovember 21, 2025

Just purchased our 2nd X7 from Mike Hanaway. He’s always easy to work with and is a great communicator.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I mistakenly went to the used car department when I was

Reviewed by John WOctober 23, 2025

I mistakenly went to the used car department when I was actually looking for a new car. But Cory Rutherford took go care of us. He had to show us quite a few vehicles but we found the one that was perfect for us. I was very fussy about some of the features I was looking for but Cory was very patient with us. I would definitely recommend him to anyone looking for a used or new BMW.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We're pleased to hear that our team was able to assist you in finding the perfect car. We value your recommendation and look forward to helping more customers like you at BMW of Austin.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I've purchased/leased my last 3 vehicles from Chris

Reviewed by shannongarcia16October 22, 2025

I've purchased/leased my last 3 vehicles from Chris Seaman and have had Charles Bellinger for my service advisor. I've been impressed since my first build/purchase in how they have gone above and beyond. They have continued to win my business and service on my vehicles. Thank you for always providing such a great experience in all areas.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your loyalty to BMW of Austin. We appreciate hearing about your experiences with our team and look forward to serving you in the future.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About BMW of Austin

Through a dedication to customer service at BMW of Austin we achieved the highest ranking in the nation for customer service and received the "BMW Center of Excellence Award" the highest award given in customer satisfaction by BMW NA. What does this mean to you as a BMW of Austin customer? A buying process and an ownership experience that is second to none. Please feel free to come by the dealership so that we can get to know you and you can experience our friendly sales and service staff first-hand. We take your purchase of a new or pre-owned BMW very seriously and we look forward to building strong relationships with all of you.

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