7011 McNeil Drive
Austin, TX 78729

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Sales: 855-444-4844

Used Cars: 855-444-4844

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of BMW of Austin

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

1252 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Had an excellent experience at the BMW of Austin.

Reviewed by hareendra_alahakoonJanuary 15, 2026

Had an excellent experience at the BMW of Austin. Mike was very helpful and kind from day one to finish. We did not have to wait a long time to get our BMW from the factory and the ordering process was very easy. This is our first BMW so Mike made sure that he answered all our questions before we leave the dealership. Joshua the financial consultant and Ethan was very helpful as well. The place is well equipped with all the amenities. We had a great experience purchasing our 2026 X3 from this dealership. I highly recommend getting your next BMW from them.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We appreciate your kind words about your experience with our team at BMW of Austin. It's great to hear the ordering process and amenities met your expectations. Thank you for recommending us for your 2026 X3 purchase.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Good service, easy to do business with.

Reviewed by Apeck850December 26, 2025

Good service, easy to do business with. Have purchased a few cars with great experience each time. Mike Hanaway had been great to work with.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

We appreciate your continued trust in BMW of Austin and are glad our team has provided a smooth buying experience. Thank you for sharing your feedback.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

BMW of Austin is a great Dealership in purchasing my 2026

Reviewed by cliflisa2002December 14, 2025

BMW of Austin is a great Dealership in purchasing my 2026 BMW 330XI. Mike Hanaway and team is great to work with. Highly recommend..

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for recommending BMW of Austin. We're glad our team could assist you with your 2026 BMW 330XI purchase. We appreciate your support.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About BMW of Austin

Through a dedication to customer service at BMW of Austin we achieved the highest ranking in the nation for customer service and received the "BMW Center of Excellence Award" the highest award given in customer satisfaction by BMW NA. What does this mean to you as a BMW of Austin customer? A buying process and an ownership experience that is second to none. Please feel free to come by the dealership so that we can get to know you and you can experience our friendly sales and service staff first-hand. We take your purchase of a new or pre-owned BMW very seriously and we look forward to building strong relationships with all of you.

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