10671 Parkside Dr
Knoxville, TN 37922

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Sales: 865-693-4555

Used Cars: 865-693-4555

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 6:00pm

Reviews of Grayson BMW

Overall Rating:

4.8 (out of 5)

93% recommend this dealer

1362 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Dylan was extremely helpful in helping me get everything

Reviewed by dianaposman2December 13, 2025

Dylan was extremely helpful in helping me get everything done for my emergency trip to Michigan . Not just an oil change but other services I would miss while I was gone . Great service, considerate and understanding young man.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Matt at Grayson BMW service department was excellent.

Reviewed by ewojciecDecember 13, 2025

Matt at Grayson BMW service department was excellent. Attention to detail, professionalism, quality work. Highly recommend it.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I received exceptional service from the moment I pulled

Reviewed by djosborn6December 12, 2025

I received exceptional service from the moment I pulled my vehicle into the service department. Matt is top notch and the technicians work and care for our vehicle was outstanding.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Grayson BMW

Get our Best ePrice in minutes....Guaranteed lowest price on BMWs in East Tennessee period. We offer excellent customer service a friendly environment attractive financing options and great cars! We hope to have the opportunity to meet you soon at our greater Knoxville BMW dealership. Our helpful staff is always available to answer any question you may have about purchasing a new BMW like the 128i 328i 335i 535i X1 or any used vehicle. See us for all your automotive repair needs or car parts. Call us today or better yet stop by and see us in person! We're located at 10671 Parkside Drive Knoxville TN.

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