6806 E Brainerd Rd
Chattanooga, TN 37421
Sales: 855-885-1882
Used Cars: 855-875-7799
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Chattanooga, TN that carry BMW
Overall Rating:
4.8 (out of 5)
93% recommend this dealer
869 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
This BMW dealer has tried to charge me for warranty
This BMW dealer has tried to charge me for warranty repairs even though I have an MFG and Extended warranty. When you question they say “Oh it’s our. Istake”. They also damaged my wheel with a tire purchase. They sprayed paint on the area and the wheel had overspray on it. Never made it right. Not good.
Dealer Response
We sincerely apologize for your negative experience with us. Please know that we take all customer feedback seriously and are committed to resolving any issues you may have. If you are willing, please contact us directly at (423) 381-6419. We look forward to hearing from you.
Maximum rating = 5
“After years of loyalty, BMW Chattanooga’s new ID policy
“After years of loyalty, BMW Chattanooga’s new ID policy ruined my trust. Extremely disappointed.”
Dealer Response
Hello, Thank you for taking the time to share your feedback. We understand your frustration, but as we discussed yesterday, our policy requiring basic customer information before collecting keys or going on test drives is in place solely for safety and accountability reasons. This procedure helps protect both our guests and our team members, as well as the vehicles entrusted to us. We always strive to make the process as smooth and respectful as possible, and we appreciate your understanding that these steps are standard across reputable dealerships. If you’d like to discuss your experience further, please feel free to contact me directly so we can ensure your next visit is a better one. Chris Hidalgo General Manager
Maximum rating = 5
Great experience.
Great experience. Great customer service. Worked very well with both the salesperson and managers. Overall, was a very pleasant experience and I felt like my business was earned. I recommend this dealership highly.
Dealer Response
Todd, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Chattanooga. We can't wait to see you again, have a great day.
Maximum rating = 5
BMW of Chattanooga offers the absolute highest level of customer service from our state of the art facility on East Brainerd Road at I-75. As an 8-time winner of the BMW Center of Excellence award our professional and courteous staff has access to a large inventory of new and all makes/ models of pre-owned vehicles. We appreciate the opportunity to earn your business.
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