6806 E Brainerd Rd
Chattanooga, TN 37421
Sales: 855-885-1882
Used Cars: 855-875-7799
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Chattanooga, TN that carry BMW
Overall Rating:
4.7 (out of 5)
93% recommend this dealer
870 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Not able to do a test drive before discussing numbers.
Not able to do a test drive before discussing numbers. Never heard of such a thing.
Dealer Response
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations. For clarity, our dealership does have a standard policy that requires an initial discussion prior to a test drive. This is in place to ensure vehicle availability, verify basic information, and provide a safe and efficient experience for all guests. That said, our intent is never to create frustration, and we regret if this was not clearly or courteously communicated. At this time, we’re unable to locate a customer profile under the name Pete, which makes it difficult for us to review the specifics of your visit. We would genuinely appreciate the opportunity to connect with you directly, better understand what occurred, and address any concerns personally. Please feel free to contact us at your convenience or reach out directly to the dealership so we can arrange a conversation. We value feedback like yours and welcome the chance to make things right.
Maximum rating = 5
This BMW dealer has tried to charge me for warranty
This BMW dealer has tried to charge me for warranty repairs even though I have an MFG and Extended warranty. When you question they say “Oh it’s our. Istake”. They also damaged my wheel with a tire purchase. They sprayed paint on the area and the wheel had overspray on it. Never made it right. Not good.
Dealer Response
We sincerely apologize for your negative experience with us. Please know that we take all customer feedback seriously and are committed to resolving any issues you may have. If you are willing, please contact us directly at (423) 381-6419. We look forward to hearing from you.
Maximum rating = 5
Great experience.
Great experience. Great customer service. Worked very well with both the salesperson and managers. Overall, was a very pleasant experience and I felt like my business was earned. I recommend this dealership highly.
Dealer Response
Todd, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Chattanooga. We can't wait to see you again, have a great day.
Maximum rating = 5
BMW of Chattanooga offers the absolute highest level of customer service from our state of the art facility on East Brainerd Road at I-75. As an 8-time winner of the BMW Center of Excellence award our professional and courteous staff has access to a large inventory of new and all makes/ models of pre-owned vehicles. We appreciate the opportunity to earn your business.
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