BMW
New Car Dealership in Brentwood, TN
Overall Rating
4.6/5
Read dealer reviews
The new BMW of Nashville dealership is a state of the art facility sitting on 13 acres holding 600 vehicles, with a 21,693 sq ft showroom. We have a drive through air conditioned appraisal bay, the "isseta bar" a refreshment bar stocked with organic coffee, bottled water, fresh fruits, and snacks. We have several massage chairs in the customer lounge and there is an "imagine bar" to view inventory. Our service advisors are in the air-conditioned service drive and the service lounge has work stations, an area to watch tv or look through large windows to watch your vehicle be serviced. Also indoor delivery bays to take delivery of your vehicle.
BMW of Nashville also has a service department if you need ongoing support with your new BMW, BMW of Nashville has BMW-trained mechanics and uses the highest quality parts. If you are in Brentwood, BMW of Nashville should be your dealership!
BMW of Nashville Reviews
Overall Rating
4.6/5
372 out of 414 people recommended this dealer
Overall Facilities:
3.2/5
Terrible experience
Reviewed by Michelle D.
in Tampa, FL
November 01, 2020
I am out of state buyer. I requested a quote, including dealers fees, taxes and so on. I specifically stated in writing that I did not want any surprises. I was told this would be the easiest car buying experience for me bu BMW of Nashville in writing. In the numerous calls, text messages, and emails I was provided with the information I requested. I sought out my own financing at a great rate, and obtained quotes from car transport services to deliver the vehicle to me. This process was exhausting, but I wanted to best loan rate, and the best car transportation service. I called to put a deposit on the vehicle, and after a week, and a half of communicating with BMW of Nashville I was told I could put a deposit on it, however I could not use any other lenders except for theirs, which couldn't come close to the rate I had received from my lender. I advised BMW of Nashville that perhaps in the future they could be forth coming with that information early on. I did not hear a word from anyone at the dealership after that. They wasted over a week and a half of time. Inexcusable!!!! I requested no surprises, but I received a BIG DISAPPOINTING SURPRISE. As a current BMW owner I've come to expect a certain level of professionalism, and service from BMW dealers, and I did not receive that here.
Ben M went above and beyond!
Reviewed by Trevis Smith
in Hendersonville
August 20, 2020
Pulled up on Friday evening right before closing time to look at a Jeep Wrangler. Ben M went above and beyond and stayed well past closing time to ensure my buying experience was top notch. I will always check with Ben before ever buying another vehicle. He will be my first call! What a pleasant experience at BMW of Nashville! We were in and out quickly and the entire experience was great!
BMW of Nashville sets the bar very high, indeed.
Reviewed by car driver
in Nashville, TN
February 24, 2012
The best thing about BMW of Nashville is: Jeph Simmons(Service Mgr) and Hugh Newets (Sales): their service. Service at the purchase, and service when having your car cared for. I've been a customer with BMW/Nashville for nearly ten years, and I've bought cars new and had service done on those cars through the years, in warranty and after warranty. Hugh recently helped me with a purchase, and it was the best purchasing experience I have had, ever.
