BMW of Florence in Florence including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

2199 David H McLeod Blvd
Florence, SC 29501

Get Directions

Reviews of BMW of Florence

Overall Rating:

5 (out of 5)

100% recommend this dealer

4 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Courteous and Patient Salesman!

Reviewed by Tim Sykora from Pinehurst, NCJune 20, 2022

I would give Five Star a top rating mainly because of our salesman Kendrick Goodman! He did all he could to make our purchasing experience as pleasant as possible in these substandard buying conditions! Kendrick was courteous and always patient! However dealing with Financial manager John , he was definitely not satisfactory! He told us that any repairs we would experience would be very expensive and was rude! He emphatically contradicted a point our salesman told us without any proof. If he had been our first point of contact at this dealership we certainly would not have purchasers our vehicle here!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Tim, Customer opinion is significant to our employees at BMW of Florence, so thank you for taking the time to share your feedback. While we thank you for letting us know our Sales Team provided you with a great purchase experience, we would like to speak with you about your communication with our staff. Please contact our Customer Service Team at (843) 662-8711 so that we may discuss this further. Best, Customer Service Team (843) 662-8711

Overall Facilities 4

Customer Service 4

Buying Process 5

Quality of Repair 4

Maximum rating = 5

5.0 (out of 5)

Excellent service.

Reviewed by Patricia West and Calvin West from Kershaw, SC 29067September 02, 2015

Our 1999 BMW has been named "the black pearl" since purchase. As one can tell she is my baby; therefore, I carried her to the best dealership that I know. The customer service was excellent. Mr. Jesse Warren helped us in every way suggesting how to keep it in top notch condition. I plan to keep her as long as she and I can make it. Thanks to a great crew with answers immediately and service that was excellent.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Excellent Sales Consultant

Reviewed by DannyL from Florence, SCNovember 12, 2014

I recently bought a BMW 428i from BMW Florence and the Sales Consultant, Ashok Bhojwani, made the buying experience very positive. He is knowledgeable with the vehicles he is selling and his commitment to customer satisfaction is very impressive. He is a definite plus to the dealership.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top