1518 Savannah Hwy
Charleston, SC 29407

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Sales: 833-241-5499

Used Cars: 833-241-4185

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 9:00am – 3:00pm

Reviews of Rick Hendrick BMW Charleston

Overall Rating:

4.9 (out of 5)

96% recommend this dealer

2366 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Daniel provided exceptional customer service,

Reviewed by Amber from Summerville,SCNovember 26, 2025

Daniel provided exceptional customer service, communicated clearly, and made my entire car service experience effortless.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

I took my 2016 BMW X1 here for service- she is my baby

Reviewed by Lenethia Leakes from Atlanta, GANovember 26, 2025

I took my 2016 BMW X1 here for service- she is my baby and I looove her and Nicole took great care of her!! She is attentive, she’s excellent with keeping me in the loop, and she makes you feel like you’re her only client even though you’re one of like a million I’m sure!! I also worked with Ms. Martha in parts. She helped me get some cool accessories for Fiona-my X1 Martha was fantastic she was so sweet!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Lenethia Leakes, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Maximum rating = 5

5.0 (out of 5)

Responsive.

Reviewed by Malcolm from Mt Pleasant SCNovember 26, 2025

Responsive. Repairs well explained. Nicely appointed waiting area. Excellent service advisor, Dustin Johnson. No issues with replacing a damaged tire under warranty.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Malcolm, thank you so much for your positive comments about Rick Hendrick BMW! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a wonderful day!

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Maximum rating = 5

About Rick Hendrick BMW Charleston

Experience our passion and excellence. We have the car you want at the price you want to pay. We'll treat you the way you deserve to be treated. Our number one priority is to have satisfied repeat customers for life. Come in and see how we can make you a member of our family. Please visit us on the web at www.HendrickImports.com

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