1470 PA-315
Wilkes Barre, PA 18702

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Sales: 570-287-1133

Used Cars: 570-287-1133

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 9:00am – 2:00pm

Reviews of BMW of Wyoming Valley

Overall Rating:

4.9 (out of 5)

97% recommend this dealer

631 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I can not tolerate being lied to!

Reviewed by YechaveOctober 09, 2025

I can not tolerate being lied to! This dealership sold me a 2022 Lincoln Aviator Black Label they traded, for $46k+, that had undisclosed, pre-existing body damage. I was able to prove that with a photo taken before I bought it, after I had it inspected by a body shop. Not one person replied to my correspondence until after I posted a very negative review on Google. Once they lie to you, all their truths are questionable.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Yechave, we regret to hear that you had this experience with us. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

You guys have the best service team including your tech

Reviewed by jjavier5085February 27, 2025

You guys have the best service team including your tech Matt. ALICIA,NICK,MATT have always been the best!!! They deserve raise and praise for there outstanding customer service and truly caring over the years thank bmw of Wyoming valley

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great service from the salesperson to the manager to

Reviewed by Bill McDonough from PAFebruary 20, 2025

Great service from the salesperson to the manager to finance. Every one was pitching in to help.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We're glad to hear that everything was completed to your satisfaction, Bill! Please let us know if there is ever anything else we can assist you with.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About BMW of Wyoming Valley

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing! If you have been searching for a "BMW dealership near me" we are your dealership. Get new BMW vehicles in Wyoming Valley Wilkes-Barre and surrounding areas today at our dealership. With a huge selection of new BMW vehicles you are sure to find what you are looking for! Shopping for luxury cars for sale in Wyoming Valley? We are your luxury car lot in Wilkes-Barre PA.

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