1530 Manheim Pike
Lancaster, PA 17601

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Sales: 717-344-5632

Used Cars: 717-344-5632

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 9:00am – 12:00pm

Reviews of BMW of Lancaster

Overall Rating:

4.8 (out of 5)

92% recommend this dealer

338 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Tanner was my salesman and I couldn?

Reviewed by Charmaine Dehass from Bainbridge, PaNovember 30, 2025

Tanner was my salesman and I couldn?t be more pleased. He is respectful, knowledgeable, friendly and very helpful. Everything from the first visit to the last was handled wonderfully. I would highly recommend them.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Charmaine, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Maximum rating = 5

5.0 (out of 5)

My service advisor Jesse is always polite, prompt in

Reviewed by Amanda Strickler from York, PANovember 24, 2025

My service advisor Jesse is always polite, prompt in getting back to me, courteous of my time, and helpful for my future service needs planning.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Amanda, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Maximum rating = 5

5.0 (out of 5)

Helpful salesperson, great price on our trade in, and for

Reviewed by Very satisfied customer from Willow Street, PANovember 21, 2025

Helpful salesperson, great price on our trade in, and for the vehicle we purchased. Treated respectfully, all questions answered, and follow up has been great.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Maximum rating = 5

About BMW of Lancaster

Central Pennsylvania's #1 BMW Dealership. Few times do you see a company that is committed to the utmost in customer service and quality like you will find here at Faulkner BMW! The Faulkner Organization has been in the retail auto industry for over 80 years providing customers with the ultimate customer experience.

We also have a large pre-owned inventory of all luxury makes. Check us out today!

We are everywhere! Find us on Facebook Twitter Youtube and even LinkedIn.

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