225 Bala Ave
Bala Cynwyd, PA 19004

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Sales: 888-578-9010

Used Cars: 888-571-0176

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of BMW of the Main Line

Overall Rating:

4.2 (out of 5)

87% recommend this dealer

926 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Took my wife’s BMW in due to a recall.

Reviewed by Ooda111August 12, 2025

Took my wife’s BMW in due to a recall. They called when the work was done and said the transfer case was leaking oil and it would cost $6000 to replace. Or we could sell them the car. We said no thanks and took the car to a transmission specialist who put the car up on a lift, ran it for over an hour and found no leak and no problem. By the way, the car was exhibiting no signs of a transfer case leak before we brought it in. Just sayin. Previous experience. They wanted to charge my wife $350 to replace the wiper blades.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I had the absolute pleasure of working with Lou at BMW of

Reviewed by BenoitinPhillyJuly 23, 2025

I had the absolute pleasure of working with Lou at BMW of the Main Line, and I can’t recommend her highly enough. From the very first interaction, Lou stood out as someone who truly cares—not just about making a sale, but about making sure her customers find the right car for their needs and lifestyle. Lou is kind, attentive, and incredibly personable, making the entire process feel less like a transaction and more like a thoughtful conversation. She took the time to listen carefully, answer every question honestly, and walk me through all available options without ever making me feel pressured or rushed. Her transparency and integrity were refreshing and built a sense of trust from the start. It’s clear that Lou is deeply committed to her work and to the people she helps. She went above and beyond to ensure I felt informed and confident every step of the way. Thanks to her, I drove away in a car that fits me perfectly—and with the peace of mind that I made the right choice. If you’re looking for someone who is professional, knowledgeable, and genuinely invested in helping you find the right fit, Lou is the person to see.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Emanuel took me through the cars that I was interested in

Reviewed by Joeybella2June 30, 2025

Emanuel took me through the cars that I was interested in and found my car . My first BMW, no hassle, no pushing, felt no pressure buying my first was a great experience, BTW, love my new car

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About BMW of the Main Line

BMW of the Main Line proudly serves Greater Philadelphia, Bala Cynwyd, the Delaware Valley, and the entire Tri-State Area with a premium automotive experience tailored to each guest. Our Service Center is open and fully equipped with the latest BMW technology, expert-trained technicians, and the largest fleet of BMW loaner vehicles in the region, ensuring your service visit is smooth and convenient. We welcome you to visit us at: 225 Bala Avenue Bala Cynwyd, PA 19004 Explore our impressive selection of new and pre-owned BMW models and experience what makes BMW the Ultimate Driving Machine®. We look forward to delivering the luxury, performance, and customer care you deserve — every time you visit.

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