1151 Van Ness Ave NE
Salem, OR 97301

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Sales: 971-209-2484

Used Cars: 971-229-7686

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of BMW of Salem

Overall Rating:

4.7 (out of 5)

98% recommend this dealer

823 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Our car went in for a service issue that was supposedly

Reviewed by schniderfarmsAugust 21, 2025

Our car went in for a service issue that was supposedly fixed before we bought from Tigard. Not trusting Tigard we went to Salem. The service department, our service rep was Aaron, very helpful, honest and loyal to BMW. The only options was to ask for help due to the never ending safety issues with the car we needed to get out of it. James, Brian and Craig were the best to work with. With James being the sales manager and finance manager, while the fiance manger involved in an accident. After the horrible experience with working with buying from Tigard BMW, James stepped up to remedy the car that Tigard should not have sold as road safe. We bought a new X5. They understood what we had been through with dealing with Mr. Higgins at Tigard and how he had tarnished the reputation of BMW. Salem did not have to help us out but they believe in the company they represent and work for. Thank you Salem from the bottom of our heart.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for the positive review! We’re thrilled to hear that Aaron, James, Brian, and Craig and the rest of our team took such good care of you following what can be a frustrating experience. Congratulations on your new BMW X5, and thank you for choosing BMW of Salem! We hope to see you again soon!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Bought a 2019 Ford Fiesta here in April of '24.

Reviewed by RKFebruary 07, 2025

Bought a 2019 Ford Fiesta here in April of '24. The sales team was very helpful and easy to work with. The car had low miles and was in great condition. My experience with the service department was very good as well. So far my experience with BMW of Salem has been very positive.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for sharing your positive experience with BMW of Salem! We're delighted to hear that both our sales and service teams were able to assist you effectively. Enjoy your 2019 Ford Fiesta, and feel free to reach out if there's anything else we can do for you!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Smooth process.

Reviewed by Ernie Farley from ORNovember 22, 2024

Smooth process. Sale was professional and courteous. Restored my faith in the dealership experience that I had avoided in the past. Thank you

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Ernie, we're delighted to hear that your experience with BMW of Salem was smooth and restored your faith in dealership visits. Thank you for sharing this positive feedback!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About BMW of Salem

Some drivers from Salem know us as their neighbors. Others from Eugene Beaverton Keizer and Corvallis know us as the new BMW dealership in the area. Others - for the integrity of our used car collection BMW parts service and repairs. Still others - our straightforward auto financing. There are even those who know us in all of these different capacities.

In short BMW of Salem is a comprehensive BMW and used car center. That means anything you could want that relates to either new BMW models or used cars - from a simple answer to a repair to a direct explanation of cost - you can find right here under one roof.

Ready to buy? Get a price quote before visiting the dealership.

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