BMW of Eugene in Eugene including address, phone, dealer reviews, directions, a map, inventory and more

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2100 Martin Luther King Jr Blvd
Eugene, OR 97401

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Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:30am – 5:30pm

Reviews of BMW of Eugene

Overall Rating:

3.8 (out of 5)

60% recommend this dealer

10 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Purchased 2020 Nissan Rouge

Reviewed by Heathrep from Eugene , OFApril 01, 2021

Jill was my sales rep, and she was fantastic. Actually, everyone I dealt with at this dealership was professional, knowledgeable, and very helpful. I would highly recommend buying from this dealership.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Poor customer service

Reviewed by Robert Cane from Ormond Beach FlJune 05, 2020

I was an out of state buyer. The service provided was slow and poor. The paper work was slow and no instructions on what to do as far as title and tag registration. Insisted that I buy warranty coverage. When I agreed for $4100 they provided me no details on coverage , claims or company information. When my car was finally shipped it took almost 2 weeks to arrive. And the car had oil spill on the hood, roof and truck lid. When I complained they told me to contact the shipping company. Also the rear tail light was broken. When I tried to transfer my tag, I found that they had not transferred my title or paid the sales tax to my home state for almost 3 weeks. They were very non responsive when I wanted to track the car shipment, after 8 days they final responded to my tracking request. Stay away from BMW of Eugene Oregon. They took my money and provided very poor customer service. Robert Cane

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Bought a car today

Reviewed by Trina from VancouverMay 04, 2020

Found a car online I was Interested in. Called, made an appt. to test drive. Loved it and the rest took less than 1 hour to buy. Great experience!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About BMW of Eugene

About BMW of Eugene
At BMW of Eugene please review our extensive inventory of BMW cars and SAVs including the BMW 3 Series X5 and the X1. We work hard to get you into the vehicle you have always wanted. That new BMW is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions please feel free to contact us.

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