BMW and MINI
New Car Dealership in Edmond, OK
Overall Rating
4.3/5
Read dealer reviews
When you visit Jackie Cooper BMW, you can be sure that you will receive dedicated, personal attention and overall top notch customer service from the moment you walk in the door. Whether looking to purchase a new or used vehicle every member of our staff will work with you to provide you with a truly positive experience. We carry a large inventory, with all of the latest BMW models here at Jackie Cooper BMW. Our advisors are here to help you to find the option most suitable for you so that you can get on the road and enjoy your new vehicle. Ready to test drive a BMW? Call now and come see us at Jackie Cooper BMW in Edmond, OK today!
If you're looking for service for your new BMW or MINI, Jackie Cooper BMW's trained mechanics can help keep your new car running like new. So give them a call!
Jackie Cooper BMW Reviews
Overall Rating
4.3/5
8 out of 10 people recommended this dealer
Be careful when you deal with them, a lot of liars
Reviewed by Jack Chu
in Alhambra, California
January 03, 2020
I would give a 0 star if possible, bought a 2018 BMW 530i here, and was told by the sales person that it will come with 2 keys, and it has a battery malfunction that I had to bring it into a local BMW on my own when I get the car because she said she doesn't have parts for it. After I paid for the car in full and have the car delivered all the way to California, it only came with 1 key. I called the sales person right away, she said she's no longer with the company and wanted me to call their used car manager Bob Stockton to request for it (Took me a week to have them reply), but he told me nothing on the contract said they owe me a 2nd key, so he wants me to pay for it, bunch of liars there. Well, lesson learned for me, make sure if the sales person say they going to get you something, it is on the contract you sign, also, never deal with this Jackie Cooper anymore, very horrible experience.
Customer service stops at purchase
Reviewed by G Bryant
in Davis
March 17, 2019
Initial visit to dealership was pleasant as I spoke with different salesmen to acquire information on vehicle purchase. Unsure of decision on purchase I gave deposit to hold until return. Dealership then called offering to deliver vehicle as I live 2 hours away. Still very accommodating they negotiated on price and delivered vehicle the next day.
This is where customer service stopped… I did NOT receive a second key for vehicle as promised even after multiple requests. A simple copy of the contract for purchase fell to the same fate. Phone calls for assistance were not returned.
I would NOT return to this dealership again.
Outstanding Automobiles
Reviewed by gloria schulte
in EDMOND, OK
February 13, 2019
Went to this dealership to check out their automobiles. They had a large selection of quality automobiles and friendly dealers. We enjoyed our experience very much.
