6131 Stewart Rd
Cincinnati, OH 45227

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Sales: 888-267-5132

Used Cars: 513-271-8700

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 8:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 6:00pm

Reviews of The BMW Store (Cincinnati)

Overall Rating:

5 (out of 5)

99% recommend this dealer

1653 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great service by the sales person Paul Kolleck!

Reviewed by Billmetz61February 01, 2026

Great service by the sales person Paul Kolleck! Good communication by Paul as our vehicle was being delivered.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We appreciate your feedback about our team's service during your vehicle delivery. Thank you for choosing The BMW Store.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

BMW is the best!

Reviewed by debratessJanuary 29, 2026

BMW is the best! My first one I bought 20 years ago and then bought another car for 13 years. Just recently bought two more BMWs. I love them and will never drive anything else.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Paul Kolleck acted on finding an X3 to lease very quickly

Reviewed by Randy.g.nunnJanuary 22, 2026

Paul Kolleck acted on finding an X3 to lease very quickly in addition to processing my trade-in at a fair price. Susan Ward gave a patient, thorough explanation of the complicated BMW controls at vehicle pick-up.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About The BMW Store (Cincinnati)

Here at The BMW Store we’ve done a lot in over 4 decades and are very proud of our past and looking forward to an incredible future. Our customers have taken us a long way but here’s a little bit about how it all started! It was in 1979 that Tom Schwartz obtained his franchise from BMW. Prior to that, he had been deeply involved with BMWs as a technician. From 1971 – 1976, Tom ran an independent service repair business called The BMW Store. With those roots, his dealership has always placed a premium on customer service with the goal of assuring customers a hassle-free ownership experience. Today, nearly 125 employees at The BMW Store are dedicated to helping people discover the joys of driving a BMW.

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