500 W Exchange St
Akron, OH 44302

Get Directions

Sales: 234-542-3877

Used Cars: 234-542-3877

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 9:00am – 2:00pm

Reviews of BMW of Akron

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

668 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

This dealership is untrustworthy.

Reviewed by debbietobiasJanuary 22, 2026

This dealership is untrustworthy. I have never been to a dealership that I felt si dissatisfied with, and I have bought a lot of new cars.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

David was a pleasure to work with.

Reviewed by tjkayani1January 20, 2026

David was a pleasure to work with. No hard sell as product speaks for itself. Modern, and updated showroom is a comfortable space and service/showroom hours are accessible for those with challenging schedules/time constraints. Very attentive to customer needs.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Tanner was no pressure and a joy to work with.

Reviewed by TOMOVERFIELDJanuary 16, 2026

Tanner was no pressure and a joy to work with. He helped my wife pick out her perfect car.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About BMW of Akron

As of December 8th 2017 Dave Walter BMW became BMW of Akron - part of the Jay Auto Group. With a rich heritage in the automotive industry Jay Auto Group has been serving Greater Cleveland for over half a century. Starting with Jay Pontiac (now Jay Buick GMC) in 1957 then Jay Honda in 1971 we are truly proud and excited to welcome Volkswagen of Akron and BMW of Akron to the Jay Auto Group family. Whether you are a current or new customer we welcome you to stop by in the coming months as we would be honored to have the opportunity to meet you and allow you to experience the value that money just can't buy.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top