BMW of Greensboro

Service department staff were friendly, courteous, and very professional. The entire experience was quite pleasant. Highly recommended. Jim Sechrist

Was coming to Buy a truck We talked several Times and after setting a appointment I called to confirm what I need acted like he didn’t know me And than say I just sold The truck 30 mins ago after They had my hopes up never again

Current BMW owner. By far the most disappointing dealership I've ever encountered. If you are interested in purchasing a BMW in Greensboro, I would not suggest going to BMW of Greensboro. Take your chances somewhere else! I visited the dealership on 8/14 to take a look at the blue 2015 428i they have for sale but then I returned on 08/15 to test drive, in hopes of that leading to a purchase. The sales rep that I was paired with (who knew absolutely nothing about BMW's) brought the car around so that I could take it for a drive. First of all, I couldn't even touch the inside door handle without a thick black grease getting on my hand, which is something that I pointed out to the sales rep on 8/14 when looking at the car. As I am driving, we heard a pretty loud noise coming from the top of the car whenever I would accelerate AND as I was pulling back into the dealership after about a 15 min drive, there was a grinding noise coming from the driver's side front tire, or in that area, when braking. They pulled the car in and "looked" at it. As this is happening, I'm waiting in the sales reps office, wasn't even offered a drink. He sat in front of the computer and did not say a word to me. It was a very awkward situation. I expressed my frustration to him and there was nothing. I got up and went outside. Sales manager Mike came out and said some "pin" was loose and that they would fix it. I asked him what pin or if he could provide any detail and he couldn't even tell me! They lowered the price online though. BMW is supposed to be a luxury dealership. There is NOTHING luxury about this place. How are y'all going to put a beautiful car like that on the lot KNOWING it wasn't right! The customer service was trash. Wasn't even offered a bottle of water!! I'm embarrassed that I even wasted my time when ALL of my colleagues were telling me not to go. Y'all SUCK!!!!