10720 Northlake Auto Plaza Blvd.
Charlotte, NC 28269

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Sales: 833-222-5603

Used Cars: 833-252-1463

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 3:30pm

Reviews of Hendrick BMW Northlake

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

2215 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Frustration.

Reviewed by MJ from Charlotte, NC July 18, 2025

Frustration. Things got lost in communication quite often. I felt like I was not being heard at times.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

I always feel so well taken care of when I work with the

Reviewed by NICOLE GREER from Concord,NCJuly 18, 2025

I always feel so well taken care of when I work with the folks at Hendrick BMW. Thank you so much! Excellent service and customer support!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

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Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Shane W was able to work an amazing deal for me that

Reviewed by Candi D from Iron Station, NCJuly 18, 2025

Shane W was able to work an amazing deal for me that exceeded all of my asks! I never felt like I was being pushed into a deal I didn’t want.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Hendrick BMW Northlake

Hendrick BMW Northlake has something to offer everyone. BMW enthusiasts love our huge selection of new BMW models certified pre-owned BMW models and other pre-owned luxury cars. We encourage you to schedule a test drive apply for credit and consider BMW lease options.Our team has a long history with BMW and a tremendous knowledge of the BMW experience.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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