543 Tarrytown Rd
White Plains, NY 10607
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 6:30am – 8:00pm |
| Tue | 6:30am – 8:00pm |
| Wed | 6:30am – 8:00pm |
| Thu | 6:30am – 8:00pm |
| Fri | 6:30am – 7:00pm |
| Sat | 9:00am – 3:00pm |
See all dealerships near White Plains, NY that carry BMW
Overall Rating:
4.5 (out of 5)
87% recommend this dealer
247 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Excellent service every time I go.
Excellent service every time I go. The staff is very friendly and willing to help
Dealer Response
Thank you for this wonderful feedback and 5-star rating! Our team truly appreciates you taking the time to share your experience!
Maximum rating = 5
Everyone at the dealership is a pleasure to deal with,
Everyone at the dealership is a pleasure to deal with, from the folks who direct your call, to the staff who accept the car for service, to Ray, the serviceman assigned to me who kept me advised of all issues throughout.
Maximum rating = 5
I had $7,500 worth of repairs done on my 2019 430i.
I had $7,500 worth of repairs done on my 2019 430i. The repair work was faulty and when I asked them to fix it, they said they would fix $7,500 worth of repairs for $900 so you know thy were padding the cost of the repairs. I am going to file a complaint with the New York State DMV.
Dealer Response
We have seen several of your reviews online and wanted to set the record straight. We repaired the R/F suspension of your vehicle through your insurance company due to an accident/impact damage that they confirmed. This repair was done correctly and as per your insurance companies inspection. You declined several safety items such as bald tires and worn brakes at that time. The vehicle then drove 5372 miles before you had another impact that was hard enough to blow out your tire and damage the vehicle again. I believe you use this vehicle for commercial purposes such as ridesharing since in 3 weeks you put 5372 miles on the vehicle. If the bolt you mentioned was not tightened, the vehicle would have failed immediately and would not have been able to travel 5372 miles. We inspected it at no charge for you and offered several repairs at a discount to try and accommodate you and get you back on the road for as little expense as possible. We even offered you a loaner vehicle. Your tire cords are showing and the brakes are grinding with zero pad left. We have video inspections of the vehicle for both visits as well to present to any interested parties. If you would like to discuss this further, please call Bill Caswell at 914-761-5555.
Maximum rating = 5
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