Rallye BMW in Westbury including address, phone, dealer reviews, directions, a map, inventory and more

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1 Brush Hollow Rd
Westbury, NY 11590

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Sales Department

Sun 11:00am – 4:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 6:30am – 8:00pm
Tue 6:30am – 8:00pm
Wed 6:30am – 8:00pm
Thu 6:30am – 8:00pm
Fri 6:30am – 7:00pm
Sat 7:00am – 3:00pm

Reviews of Rallye BMW

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.8 (out of 5)

38 out of 56 people said they would recommend this dealer

1 (out of 5)

Service

Reviewed by Emily in Westbury, NYApril 12, 2021

I had left the car for service after taking an appointment 15 days earlier. Dropped off the car at 9.30 as per the scheduled time. Advisor Emily informed me that the car will be ready by late afternoon and will send a text. I waited till 3 pm and did not get any messages. Left couple of voicemails and sent texts asking for the time to pick up the czr. Never got a response to my phone calls and or text. I went back to Dealership at 5 PM to pick up the vehicle and was told that they were not able to take the vehicle for service and asked to comeback tomorrow. They did not even had the courtesy to offer a loaner or no one apologized for the mishap. They were casual and as if nothing happened. I bet they would not had done this to a white guy. Very UNPROFESSIONAL AND DISRECTPUL. DO NOT GO THERE.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

Terrible!

Reviewed by Drew in Westbury, New YorkFebruary 25, 2021

More mismanagement in the service department than the Trump Administration. I have never felt more like a secondary citizen than when dealing with Rallye BMW.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

First Time BMW Owner - Wow

Reviewed by jkliao in Mamaroneck, NYApril 27, 2017

Purchase : CPO 2014 X3 Date: April 2017 Quality of Work - As a first time BMW shopper/owner, I had many questions regarding the care and upkeep of a BMW and Hasan was extremely polite and helpful in answering all my questions and concerns and made the buying process very smooth and transparent. The car we wanted had a few unreported blemishes on it and the dealership amended us replacing the parts at no cost to us. I was very happy with the quality of work. Friendliness - Each time I visited the dealership, Hasan would always greet me with a warm smile and a firm handshake. He was also very courteous and professional in answering all my questions whether it be over the phone, text, or email.But most important of all, Hasan was honest and straight forward, it was a pleasure working with him. Price - After researching several hundred car and dealership options on CarGurus and TrueCars, I found RallyeBMW has best and most competitive price in the tri-state area. They update prices on their inventory daily and the cars are always priced to sell. I was a firm believer in waiting till the year end or month end to buy my next car. But there's no need to play that game with RallyeBMW. I brought my car in April 2017. Everyday is a good day to visit this dealership. Customer Service - I had to write this section last because the top 3 section should give you a very clear insight into the costumer service I received at RallyeBMW. Hasan Barakat did a fantastic job in helping my wife and I get into our CPO 2014 BMW X3, BMW Genius (Joe and Terrance) were also wonderful in answering all our questions on the functionalities of our BMW during the test drive and closing. These guys made the buying experience extremely smooth and headache free. Overall: I was skeptical of all the reviews I read about this dealership and didn't understand how a dealership could receive such high praises. I had my reserves because I went to many other dealerships in the past (BMW - Mamaroneck, Honda - White Plains, Nissan - New Rochelle, Mazda - New Jersey, Acrua - New Jersey) and it always felt like they never had my best interest at heart. Whatever the case maybe, I had a great experience at RallyeBMW and would definitely recommend this dealership my family and friends.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Rallye BMW

Welcome to Rallye BMW. Your Premier BMW Center in Westbury, NY.
Rallye BMW ranked as the 4th largest and number 1 single point BMW dealer in the country.
Rallye BMW has been awarded a 2016 DealerRater Dealer of the Year award for the 4th consecutive year.
When you're looking for new or used BMW vehicles, parts, or service on Long Island, New York, you'll find it at our facility in Westbury. Hundreds of our customers have reviewed our sales and service and have ranked them five out of five stars. Thanks to our low-pressure sales approach and our up-front pricing that lets you know exactly how much you'll pay for a vehicle from the very start.

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