125 NY-59
Spring Valley, NY 10977

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Wide World BMW

Overall Rating:

3.6 (out of 5)

92% recommend this dealer

1233 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Hardly an encouraging experience.

Reviewed by Richard VDecember 06, 2023

Hardly an encouraging experience. First, though, our salesperson Manny, was a refreshing , stand up guy throughout the process.All else, was frustrating at best. The car was delivered with: 1. A broken brake light 2. (3) bald tires 3. A trunk that randomly opens without warning 4. A proximity sensor that repeatly sounds during rainy weather. Granted this is a used car, but we were repeatedly assured it went through their standard pre-sale evaluation and passed all specs...xx In all fairness they had to replace the brake light, I'm sure it helped I had a walk around video of the damage while on their lot. (3) tires were ultimately replace, but not until I broke down 3 hours from home and had to purchase a non run flat just to drive back. These issues should have been resolved BEFORE leaving the dealership. I have reached out via email & phone to GM, Brian Sorce, before offering this review, to be consistent with their inept customer service, he never had the courtesy to return my inquiry. What a mistake dealing with such an inconsiderate and self serving dealership.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Lemon

Reviewed by Honey from Hartford CTOctober 16, 2023

Stay away from these Con artists. They sell lemons and mislead customers. Do not buy from here. You'll regret it, trust me. Don't do it.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

From the moment I contacted Andre to lease my new IX, the

Reviewed by JROctober 05, 2023

From the moment I contacted Andre to lease my new IX, the process was seamless and informative. He went above and beyond to make sure I got exactly what I wanted, at a fair price. While he does remind me of E.Honda from the street fighter video game, thats where the similarities end. He was a gentle and intelligent manager, and he will be my BMW contact for a very long time. Give this man a raise!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Wide World BMW

For over thirty years Wide World BMW has offered our customers the finest selection of New and Pre-Owned BMW vehicles available. Located in Spring Valley NY.

We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards. Allow us to demonstrate our commitment to excellence. Please Call us with any questions. Thank you!

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