125 NY-59
Spring Valley, NY 10977

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Wide World BMW

Overall Rating:

3.6 (out of 5)

92% recommend this dealer

1245 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Kristian Ohara and the entire Wide World Team were

Reviewed by powerj2September 28, 2025

Kristian Ohara and the entire Wide World Team were absolutely fantastic. They helped me negotiate a great deal for a new vehicle. No high pressure sales tactics, very consultative and informative. Special thanks to finance manager Rob. If you are looking for an excellent customer and a hassle free car buying experience this is the dealership to see. -Jeremy C.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I Recently bought an low mileage x5 bmw from here.

Reviewed by Jay517 August 23, 2025

I Recently bought an low mileage x5 bmw from here. Everything was smooth and quick. No hassle. Management was amazing. 5 Stars 🌟

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I am writing this review not for myself, but on behalf of

Reviewed by Cassie WilliamsJuly 23, 2025

I am writing this review not for myself, but on behalf of my parents, loyal BMW drivers for years. My family has trusted this brand for decades. BMW was always a symbol of prestige and integrity in our home. But what recently happened to my mother at this dealership while my father was away on a business trip was completely unacceptable, and as their daughter, I am absolutely furious. My mother came to this dealership looking to explore a new BMW. She wasn’t treated with the respect or transparency any customer deserves. Instead, she was met with pressure, confusion, hidden fees, and shady sales tactics. They pushed her into a deal she didn’t fully understand, refused to honor originally discussed terms, and forced financing as the only option. No one took the time to explain anything. No one showed patience or concern. It felt like they saw a woman alone and saw an opportunity to take advantage. This wasn’t just a bad experience. It was predatory. They knew what they were doing, and they didn’t care. After hearing everything that happened, I started reading more reviews. And now I see we’re not alone. This dealership has a pattern of shady business practices: refusing test drives, switching up prices, pushing financing-only deals, lowballing trade-ins, and offering no accountability when issues arise. It’s disgusting. To BMW Corporate and the District Manager, this dealership is dragging your name through the mud. You need to step in immediately. Retrain the staff, replace the ones who have no business dealing with people, and take a long, hard look at how this location is operating. If BMW truly values its customers and reputation, do something. Because I will be. I am escalating this to the Better Business Bureau, and I’ll continue speaking out until someone takes accountability. To any customer considering this dealership, stay far away. No brand name is worth being lied to, manipulated, or disrespected. BMW should be ashamed to have this dealership representing them. None of these men listed are there! shady!!!

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Wide World BMW

For over thirty years Wide World BMW has offered our customers the finest selection of New and Pre-Owned BMW vehicles available. Located in Spring Valley NY.

We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards. Allow us to demonstrate our commitment to excellence. Please Call us with any questions. Thank you!

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