BMW of Southampton in Southampton including address, phone, dealer reviews, directions, a map, inventory and more

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759 County Rd 39
Southampton, NY 11968

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Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 5:00pm

Reviews of BMW of Southampton

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

2.8 (out of 5)

4 out of 9 people said they would recommend this dealer

1 (out of 5)

Couldn't care less

Reviewed by Service dept in Southampton NYDecember 30, 2020

"Never ever ever!!! I had my X5 in at the end of November..." Never ever ever!!! I had my X5 in at the end of November for routine service. After having it for a week and 2 grand later, I got it back. No loaner. In addition to the routine tune up I was told I had a fuel injection issue. The dealership couldn't figure it out and had to go to BMW NA to find out how to fix it. I assume they got that right, the jury is still out. Here's the real issue. I figured while having the car in for service and having it for multiple days, they might think to check the brakes. WRONG! Within days of the service the front brakes began making a horrible grinding, crunching, squealing, head-turning, ear splitting noise. I called immediately and ended up leaving a voicemail message because they're closed on Mondays. I also tried to make an appointment for service online but that was over 3 weeks away. On Tuesday I was able to reach my service rep, after numerous calls. I was told that I could drop it off if I wanted to but basically they wouldn't look at it until the end of the week, more likely the week after. When I told the advisor it sounded as though the brakes were dangerous to drive, the advisor was not concerned. I asked if they could take a quick look and see if it would be okay to drive, The answer was NO!. No concern whatsoever. I asked if I could get a loaner. NO! This all seemed rather incredible for a car company that bills themselves as extremely concerned with safety. No matter how much I pressed they wouldn't agree to look at the car. I also have to say this is my third BMW and most likely after this it will be my last. Georgica Service had been recommended to me for a classic car I own so I called them and explained the issue. They said that sounds dangerous, bring it in, we'll take a look right away. The brakes were metal to metal, dangerous and needed to be replaced immediately. They were done by the end of the day. No more BMW, definitely NO MORE BMW Southampton.

Customer Service 1

Buying Process N/A

Quality of Repair 1

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Handled an internet purchase professionally.

Reviewed by Jerry N in Paxton, IllinoisApril 19, 2020

Purchased a new car over the internet just prior to the pandemic and could net pick up the car for six weeks. The sales department was very understanding an assisted when I arranged for carrier transport. Car arrived in perfect condition. Paperwork was simple and quick. Would do it again. Price was fantastic.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Great service

Reviewed by Jason in New YorkFebruary 03, 2016

My salesman was very professional and courteous. He was well informed with the vehicles they sell, and was very helpful with my purchase. He was patient and answered all my questions and my. If you ever go to BMW of Southampton ask for Van Vasilakos. Excellent salesman!

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About BMW of Southampton

At BMW of Southampton we are pleased to offer the premier vehicle on the road today. It is our goal to also offer a great buying and ownership experience. Our dealership has undergone numerous and substantial improvements recently. We invite you to meet our new management team.

It is our mission to provide our customers with quality products and services at competitive prices.

It is our mission to create an outstanding ownership experience and to earn your long term loyalty.

It is our mission to provide you with the highest level of honesty integrity and professionalism.

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