BMW
New Car Dealership in Poughkeepsie, NY
Overall Rating
3.7/5
Read dealer reviews
BMW of the Hudson Valley is ready to assist you in finding the BMW of your dreams. As your premier Hudson Valley BMW dealer, we would like to be your one stop shop for all your BMW needs. BMW of the Hudson Valley is here and ready to serve you long after you have made your purchase. We offer a state of the art collision center, body shop for all of your BMW maintenance needs! Conveniently schedule your service appointment online and let us help you maintain your vehicle. We offer free service loaners, free Saturday Car wash and a shuttle service when you need it! Come to a place you can trust and count on. Come to BMW of the Hudson Valley
Our certified mechanics know how to keep your new BMW fine tuned and safe. So if you are in Poughkeepsie or the surrounding area, check out BMW of the Hudson Valley!
BMW of the Hudson Valley Reviews
Overall Rating
3.7/5
15 out of 21 people recommended this dealer
Sorry in Ulster County
Reviewed by Once A Man of Wealth And Taste
in kingston, ny
June 11, 2020
When I purchased a 50K vehicle from these folks I was treated like a man of wealth and taste. Six months later I needed a repair. It was billed as a 12 hour job. After weeks, I called and was told that it was a big job, parts were hard to get and the holiday, Christmas. Obviously untrue.
I subsequently called again, was bamboozled by the same person and asked to speak to the service manager. Not available. General manager? Not available. A message left with my once-solicitous salesman was never responded to.
I got the car back after 3 1/2 weeks to find that an additional 7K of work was done without my knowledge or consent. Apparently, there was a payment issue (I was unaware of it; there was no problem).
To this day, I have had no explanation, no less an apology.
Unlike General MacArthur, I shall not return.
Hudson valley BMW made it right
Reviewed by Amanda
in NH
February 20, 2020
I got to say that Hudson valley BMW in Poughkeepsie read my comment and turned a bad situation into a great one very quickly. That means a lot that a dealership recognizes when something goes bad that they fix it and make it right for the customer. Great job Amanda for following up so quickly! It was really appreciated.
BEST SERVICE!!!
Reviewed by I LOVE MY BEAMER
in Broad Brook, CT
May 20, 2014
This is my fifth car that I have purchased and my second BMW, however my first interaction with Hudson Valley. This was THE best experience I have ever had from a car dealer and for that matter, a business. From the time we arrived, every contact made with the staff was very professional. We left there feeling that our business was appreciated. I drove over 2 hours to purchase from Hudson Valley, bypassing at least three BMW dealers. I was referred by someone because the great customer service because of the awful experience I had from a BMW dealer near me. Hudson Valley did not let me down. I would do a commercial for this company. I am telling all of my friends to purchase from Hudson Valley. Thank you for a great car buying experience.
