2068 South Rd
Poughkeepsie, NY 12601

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 5:30pm
Fri 8:00am – 5:30pm
Sat 9:00am – 3:00pm

Reviews of BMW of the Hudson Valley

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Horrible, pathetic

Reviewed by Nikprelaj from Lagrange New YorkAugust 16, 2022

There service department is horrible. I would not recommend this place to my worst enemy. Poor communication. I dealt with Larry.they only want your money.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 3

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Complete satisfaction

Reviewed by Don C. from Hopewell Junction NYJanuary 05, 2022

In considering the 30+ cars (Mercedes, Honda, Chrysler, Nissan, Acura, etc.) I have bought over the years, this was by far the easiest and most pleasurable car buying experience that I have ever had. I worked with Laci first by email and then a short in person visit. The process was effortless and quick. One minor point of confusion was quickly resolved to my satisfaction. I walked out of the dealership with a complete feeling of satisfaction, a rare experience in today’s world. I could not recommend them any higher, Laci and the team are the best!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Damage and they tried to buy me off

Reviewed by DSully from Wappingers Falls NYMay 11, 2021

Brought our vehicle in for a simple oil change, new windshield, and removing tint from the windows. 3 months later, we have received the car back with chipped window, broken windshield washer, interior gouged, the never removed all of the tint, and cut interior leather. Service Manager asked to give us $1000 for us to go away and accept the damage. We stated we just want our car back to how it was. He said its an old car (2015 750) and it shouldn't matter if there are scratches on it. Finally, they claimed to have fixed everything and dropped the car off. Except they didn't fix the windshield washer, there is still gouged interior trim, and now a dent on the back bumper. We have called multiple times and no response. Service beware

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About BMW of the Hudson Valley

BMW of the Hudson Valley is ready to assist you in finding the BMW of your dreams. As your premier Hudson Valley BMW dealer we would like to be your one stop shop for all your BMW needs. BMW of the Hudson Valley is here and ready to serve you long after you have made your purchase. We offer a state of the art collision center body shop for all of your BMW maintenance needs! Conveniently schedule your service appointment online and let us help you maintain your vehicle. We offer free service loaners free Saturday Car wash and a shuttle service when you need it! Come to a place you can trust and count on. Come to BMW of the Hudson Valley

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