BMW Mt. Kisco in Mount Kisco including address, phone, dealer reviews, directions, a map, inventory and more

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250 Kisco Ave
Mount Kisco, NY 10549

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Sales: 888-902-2179

Used Cars: 888-882-1653

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 2:00pm

Reviews of BMW Mt. Kisco

Overall Rating:

4.6 (out of 5)

90% recommend this dealer

448 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Never trust a salesman

Reviewed by Rush from Boston, ma July 23, 2022

Completely unprofessional. Assured me (with paperwork) that I had a 24 hour hold on a car only to drive two hours after work to find they sold the car out from under me.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

3.0 (out of 5)

Service not what it used to be

Reviewed by Plutonian from Armonk, NYJuly 21, 2022

The service department has steadily gone downhill over the past 2-3 years. Car has been delivered once on time in the past 5 visits, even when the maintenance is minor. They overbook service and then it backs up. On my most recent visit for minor maintenance, I was made to wait nearly 40 minutes to check in when there was no ahead of me. Finally the service manager came out, took only my phone number, and told me I could leave. He was clearly frustrated with his own staff.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi, we are deeply disappointed by your experience at BMW Mt Kisco. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (914) 614-0884. We hope to hear from you.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Awesome

Reviewed by Victor Lema from Ossining , NYJuly 16, 2022

I?m very impressed with the professionalism of all the staff at Mt Kisco Bmw. The service manager Kevin did everything that he said he would do and I had my car back within two days, thank you all and we will see you next time!!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Victor, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About BMW Mt. Kisco

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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