1111 Troy Schenectady Rd
Latham, NY 12110

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Keeler BMW

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I will Definitely be Back Thank you “Ken”

Reviewed by Orlando Melendez from Albany New York October 31, 2023

I have bought a used car from this Dealership and my experience was amazing everyone had a great attitude that’s the first thing I look for when I walked in. My main guy “Ken” was amazing everything I needed he got it done and for that I will always be appreciative. Thank you “Ken and Keeler.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

No assistance

Reviewed by Unhappy from Clifton Park, NYMay 31, 2022

Arrived at the dealership to look at the possibility of purchasing 2022 SUV. Walked around the lot looking at various SUV's and entered the dealership with no one every approaching me for assistance the entire time on the property. Note: no customers were observed in the the dealership except for sales personnel. Total time spent looking at the 2022 25 minutes. I later observed one gentlemen about to enter the dealership and was quickly met at the door by a sale person. I guess they only assistance certain customers. Time to take a ride to NJ, which I hope they are colorblind with the exception of the the color GREEN.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Bad customer service

Reviewed by Lloyd z from NYDecember 21, 2021

After leading 5 bmws from Keeler I was treated very unfairly upon returning an x1. They offered no inspection then tried to bill me $3000 for scratches and lack of oil change during the height of Covid I left message with managers and never got a call back

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities 5

Customer Service 1

Buying Process 3

Quality of Repair 4

Maximum rating = 5

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