Orange County BMW

Watch out for loaner scam. I drove 40 highway miles, put in 2 gallons of gas in a car that gets 27 mpg, and i get a bill in the mail for anither $20.00? Make sure they fill out all mileage OUT and IN and amount of gas OUT and IN also with you present. Take your own pictures of the loaner and your car also to make sure no damage to either car. Nevet again.

Looking for X6 M50 The un-professional starts already on my phone call with WILLIAM. From there just down hill. All the bad stories you hear about car salesman - this is the place! Avoid at any cost

Orange County BMW is the shadiest company and not representative of the experience you think you’re getting with the brand. My husband and I drove from Boston looking for a specific car. We checked it out, took it for a test drive, paid a $1,000, and made an agreement to buy the car. They were “fixing it up” for us to get it ready for delivery, and we didn’t hear updates for almost 3 weeks. We had an independent inspector check out the car who told us it was in poor condition, with dents and dings that were not there when we looked at the car. When we asked our sales rep, Tim Tamsen, for updated photos he refused to provide them. We knew something was up and looked him up online only to find out he is an ex-lawyer who was disbarred for dishonesty and theft. At this point, we decided to pull out of the sale and requested our deposit back. They completely ghosted us for days. We contacted the manager, Sunny Shuman, who apologized and said he’d refund the money. While it initially looked like he was going to keep his word, Sunny then reversed the payment! We only got our money back because we contacted our bank and disputed the charge. These guys are total crooks, literally. They will lie and steal from you. Find another BMW dealership that is actually reputable and representative of the brand. This place is the opposite of that.