BMW of South Albany in Glenmont including address, phone, dealer reviews, directions, a map, inventory and more

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617 US-9W
Glenmont, NY 12077

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Sales: 877-692-2204

Used Cars: 877-695-2145

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 6:00pm

Reviews of BMW of South Albany

Overall Rating:

4.6 (out of 5)

90% recommend this dealer

164 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

General Manager under scrutiny

Reviewed by Disappointing from Rexford, NYSeptember 24, 2022

The General manager made a commitment to us and now has only excuses when a solid GM would move heaven and earth to live up to his deal. I am in touch with the new owner out of Miami FL and will soon be in touch with their President to share further details. Once I have had this opportunity I will share further detail as a 40 year customer, if this dealership is worth your trust.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 2

Customer Service 1

Buying Process 3

Quality of Repair 2

Maximum rating = 5

1.0 (out of 5)

Get any "promises" from this GM in writing, beware

Reviewed by Too trustworthy from Rexford, NYSeptember 24, 2022

I am complaining about the general manager to the owner, who is no longer local :( so we will see if they provide hometown service oR "detached" not so interested service from out of state ownership. At this point, I would caution that any representations from this GM be acquired IN WRITING.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 3

Quality of Repair 3

Maximum rating = 5

5.0 (out of 5)

Great dealer, selection, service

Reviewed by Rkris2020 from Albany, NYMarch 17, 2020

Great dealer, they were able to help me find what I was looking for and get it ordered. Also had a great selection in the lot. Nice people to work with.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for letting us know about your recent purchase. If you need anything in the future, please let us know.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About BMW of South Albany

BMW of South Albany Cars is proud to serve Glenmont Troy and Albany drivers with their new BMW used cars service parts and financing. Contact us with any questions you may have about our BMW of South Albany dealership as we serve as both your Upstate New York BMW and Troy BMW dealer.

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