119 Hampton House Rd
Newton, NJ 07860

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Hours Toggle

Sales Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 8:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 4:00pm

Reviews of Open Road BMW of Newton

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Found a Very Nice Used Mercedes Benz

Reviewed by Mikael from Blairstown, NJSeptember 08, 2022

I bought a used E350 from Jeremy. He is a Veteran. He went above and beyond for me as a Veteran would. His work ethic is outstanding. The 5-star rating is for Jeremy not the dealership as a whole. Some of the used cars have noticeable scratches, interior issues, and curbed rims. All of which should be dealt with before going on the lot. However, Jeremy will ask the appropriate questions to get the vehicle right. Give him a chance to help you.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello, Thank you for the great feedback. Glad our team could give you a great customer service experience here at Open Road.

Overall Facilities 4

Customer Service 5

Buying Process 4

Quality of Repair 4

Maximum rating = 5

1.0 (out of 5)

Buyer Beware!

Reviewed by CJ from Greenwich, CTMay 13, 2021

Buyer beware — as of early May, BMW of Newton is unilaterally reneging on dozens of previously negotiated customer orders unless the customers agree to pay $1500 above invoice. The general manager and sales manager of BMW Newton have washed their hands of the situation and pointed the finger at the president of Open Road as he personally directed this new short-sighted policy, purportedly in response to BMW’s supply issues. What a poor representative of the BMW brand. Avoid Open Road dealerships at all costs and instead patronize dealers who operate ethically and keep their word. Don’t feed corporate greed!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

You need 3 gaskets. it will be $ 4,700.

Reviewed by Frank from Greeley, Pa Missowl54@yahoo.comMarch 18, 2021

Got ripped off for $4,700 for a big job that did not need to be done. got home , oil still leaking, went back. $61 o ring was the real problem and i am out $4,700 for a major job that was not a problem to begin with. BEWARE Do not trust Michael

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Open Road BMW of Newton

We hand pick each member of the BMW of Newton team for their high level of competency vast knowledge base eagerness to learn late-breaking technology ability to relate to drivers from all walks of life and commitment to keeping BMW of Newton a pressure-free environment. Which if you would ask many of our patrons makes us a dealership in the rough.

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