1220 NJ-73
Mount Laurel, NJ 08054

Get Directions

Sales: 888-790-8815

Used Cars: 866-589-4704

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:30pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of BMW of Mt. Laurel

Overall Rating:

4.1 (out of 5)

83% recommend this dealer

408 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Worst experience ever will be getting the news and legal

Reviewed by Jonathan Marrero June 01, 2025

Worst experience ever will be getting the news and legal action after they had me give them money for something I already owned and still owned and could have avoided I will never do business with them ever again.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very professional.

Reviewed by Mike R from Burlington, NJFebruary 12, 2025

Very professional. They were fast, efficient and easy to work with. Once I made the decision to buy, they had everything organized and lined up for me.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi, we appreciate your positive review of your recent experience with us! We look forward to your next visit! Take care!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

I generally avoid dealer visits unless it's for warranty

Reviewed by johnny5January 31, 2025

I generally avoid dealer visits unless it's for warranty items. Took my car there to get wheels swapped (summer to winter) and they proceeded to drop a tire on the side skirt rocker panel and gashed it. They covered it up with grease to conceal it and I didn't see it until I arrived home. Emailed them about the issue requesting the part be replaced and never heard back. Would advise to avoid this service center as I've heard they are some of the worst technicians. Service Advisors there have also been known to charge different prices for different customers. They charged me $100 more than a friend that had the same service performed days earlier. Come to find out after refusing an alignment, they didn't torque the wheels to spec and I had some vibration issues until I got that sorted. Avoid at all costs.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hello Johnny5, we appreciate you sharing your feedback regarding your recent visit. Our intent is to always provide our guests with a transparent , seamless, and five-star service experience, and we apologize again this was not the case during your visit. We will have a member of our leadership team reach out to you to discuss your experience further.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About BMW of Mt. Laurel

Whether you’re ready to buy, lease, or sell, or if your vehicle needs service, BMW of Mount Laurel is the destination for all of your automotive needs. From our expansive new, used, and certified pre-owned inventory to our non-commission sales specialists, we’ve got you covered with a comprehensive experience.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top